Administrative Assistant Customer Support
Resume:
Teresa Plascencia
Lincoln Park, Michigan, 48146
***********@*****.***
WORK EXPERIENCE
HOLLINGSWORTH LLC, Dearborn, MI October 2017 - Present
Senior Buyer/Customer Support
Procure fasteners parts for Ford and GM.
Prepare RFQ’s and send out to vendors.
Analyze returned quotes to select the best supplier to purchase requested parts.
Assist in cost avoidance.
Respond to customers RFQ’s and provide pricing to the customers.
Enter data into SAP.
FIAT CHRYLER, Auburn Hills, MI November 2010 – October 2017
Program Parts Coordinator (Contract Position)
Ordered and tracked parts ordered through DealerCONNECT (MOPAR system).
Supervised inventory control crew for all our 3 offsite locations.
Ordered indirect/direct material through SAP ordering system.
ADITYA BYRLA MINICS, Southfield, MI March 2010 – November 2010
Bilingual Parts Specifying Agent
Assisted dealerships via email/phone to provide support with STARPARTS parts catalog.
Utilized systems to verify the correct part requested. (EBOM Screens).
Expediteded and tracked parts orders.
ST. ALFRED PARISH, Taylor, MI February 2008 – March 2010
Director of Hispanic Ministries (Part-Time)
Developed a variety of programs and events in the Church for the Hispanic Community.
Arranged weddings, baptismal, funeral masses. Assisted the Priest when necessary.
COLLINS MOTOR SALES INC., Detroit, MI January 2004 – February 2008
Senior Administrative Assistant
Assisted customers with vehicle finance and payments.
Inventoried the incoming and outgoing of dealer vehicles.
Assisted car sales with the Spanish speaking community.
Closed out daily vehicle sales. Made courtesy calls to our customers.
EDUCATION
Ventura College, Ventura, CA
Sep 1992
University of Phoenix, online, MI
Associate, Mar 2003
SKILLS
Microsoft Word, Excel, SAP and bilingual Spanish
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