Robin J. Ortiz
**** ********* ****** *** ****, NY 10027
Phone: 631-***-**** E-Mail: *********@*****.***
Objective
Strong business sales and customer service skills to meet goals and exceed client expectations
Experience
THE PENINSULA HOTEL 2007 - Present
PBX Operator
Responsibilities include handling the main hotel switchboard, connecting callers to proper
departments and guest rooms, making wake-up calls, sending faxes, entering repair requests
into the hot source maintenance system and during off hours taking reservation information.
Housekeeping Room Attendant 2006 - 2007
Responsibilities included morning guest room turnover for incoming reservations and stay-overs,
Stocking linen rooms, and reporting any needed repairs.
FOOTLOCKER 2003-2006
Visual Manager
Responsible for the aesthetic ambiance of several retail stores . Arranging the floor plan of the
store and making changes based on sales data, seasons, and inventory.
Education
Christine Valmy International School of Esthetics 2021
Graduated
in Academy
High School Diploma
Skills
* Five-Star customer service training certification from Forbes
* Anti aging procedures
* Macro Medi lifts
* Chemical Facial Peels Microdermabrasion treatments
* Hair removal