Data Entry Service Representative
Resume:
Jahala Bennett
** *** ******, **** ******, NJ ***17
*************@*****.***
Energetic customer service specialist eager to obtain a position that makes full use of expertise in building customer relations.
EXPERIENCE:
JANUARY 2022 - SEPTEMBER 2022 DELIVERY DRIVER, AMAZON
● Following the best practices for safety, both on the road and while laoding or unloading a truck
● Communicating with dispatchers, drivers, and other team members making deliveries
● Meeting delivery deadlines
● Performing basic truck maintenance
● Loading and unloading cargo
● Tracking shipments and deliveries
● Transported packages from NJ to New York Daily
FEBRUARY 2020 - SEPTEMBER 2021 UNDERWRITING ASSISTANT, ERISK SERVICES
● Adhered to all service standards by completing transactional underwriting duties in a timely and accurate fashion.
● Handled basic underwriting submission analysis for new and renewal business applications.
● Developed and maintained constructive and cooperative relationships with brokers and the assistants: coordinating work transactions by telephone, e-mail, and in person.
● Responded promptly to all internal and external customer requests with accurate and detailed information.
● Maintained up-to-date logs on all issued policies and upcoming renewal submissions using Microsoft Outlook, BAM app, and Tree Hugging App.
● Monitored and cataloged all underwriting email correspondence and official policy documents into a final
(virtual) policy of record using Tree Hugging app. JUNE 2019 – NOVEMBER 2019 GUEST SERVICE REPRESENTATIVE, EXTENDED STAY HOTELS
• Greeted guests at the front desk
• Checked guests in/out using Hotel Key
• Answered the phone
• Made reservations over the phone
• Booked rooms for company stays
FEBRUARY 2019 – MAY 2019 CASHIER, PANERA BREAD
• Assisted customers with final purchases and answered questions at the checkout counter
• Ring up purchase, scanning coupons, and ensuring customer satisfaction
• Operated computerized cash registers and credit card machines OCTOBER 2015 – JULY 2018 CASHIER, SHOPRITE
• Assisted customers with final purchases and answered questions
• Ring up purchases and ensuring customer satisfaction
• Operated computerized cash registers and credit card machines
• Provided professional, courteous, and positive attitude to customers JANUARY 2018 – MARCH 2018 STUDENT WORKER, FELICIAN UNIVERSITY
• Data entry and filing
INTERNSHIP:
OCTOBER 2016 - JUNE 2017 THE FRANCISCANS OFFICE
• Assisted coworkers with money from fundraising
• Logged sheets to keep track of money received
• Took pictures and videos to help raise awareness for Friars SEPTEMBER 2015 - JUNE 2016 INVESTORS BANK
• Provided office assistance to banking administrators
• Entry level bookkeeping
• Logged credit card numbers, destroyed old credit cards.
• Scanned documents and completed forms.
SEPTEMBER 2014 – JUNE 2015 K&L GATES
• Provided office assistance to Paralegals and office clerks
• Filing and general office duties
• Provided support for conference planning and meeting preparations.
• Data entry and proofreading of customer files using LegalKey software SEPTEMBER 2013 – JUNE 2014 ESSEX COUNTY
• Provided office assistance to Administrators and Clerks
• Greeted clients and prospective business partners
• Answer phones and route calls to appropriate administrators and staff EDUCATION:
AUGUST 2017 – PRESENT FELICIAN UNIVERSITY
AUGUST 2013 – JUNE 2017 CHRIST THE KING PREPARATORY
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