Service Representative Heavy Equipment
Resume:
Daniel Garcia Jacobo
Dalton, GA
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Shift Lead: Sphere One - Chattanooga, TN
March 2021 - Present
Insuring my coworkers know what their daily procedures are, to be proficient.
Transporting 2000 LB bags for my operators while making sure they have the necessary equipment during their shift.
SYSPRO is the program we use to track out information with EXCEL spreadsheets.
Provide training to newly hired employees to drive heavy equipment loaders.
Certified Lift Truck operator.
Injection Molding Technician: Prodigy Disc - Dalton, GA June 2021 - April 2022
Manufactured plastic discs for the professional sport world wide. Day to day usage and knowledge of 3000 degree heat properties and any troubleshooting we came across.
Made sure everything with the machine ran non stop, as well as quality checking the parts every 4 hours.
Made sure every bit of information was listed and documented so that the shift ahead of me transitioned smooth as well as interchanging brass rings inside the mold itself needed prior to shift.
Customer Service Representative: Engineered Floors - Dalton, GA February 2017 - January 2021
Maintained equitable call volume relative to department and supervisory guidelines.
Used computer system such as, AS400
Assisted customers that were only fluent in Spanish and answered any questions needed.
Addressed and resolved customer complaints (returns and order errors).
Entered orders from customer/sales received via email, fax, phone, and the sample website while performing various duties such as: assisting customers in determining order requirements, answering customer inquires and phone calls.
Contact this candidate