Security Officer Customer Service
Resume:
DONALD SIMPSON
Pasadena, TX *****
****************@*****.***
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Premises Surveillance
Vigilant and Watchful
Security Procedures Knowledge
Detail-Oriented
Attentive and Observant
Team Player
Ground Patrol
Professional Demeanor
Emergency Response
Customer Service
English Fluency
Personal Protection
Cooperative Attitude
Adaptable and Flexible
Honest and Dependable
Experience
December 2018 - July 2022
GUARDS ON CALL Crosby, TX
Security Guard
Secured personnel and premises by inspecting buildings and patrolling property.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Investigated reported incidents to protect company assets.
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
Documented security-related situations and submitted in-depth reports to superiors.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Verified photo IDs and tickets to allow guests passage.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
December 2018 - October 2020
Amazon Houston, TX
Delivery Driver
Handled merchandise in accordance with product handling standards.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Inspected vehicle and maintained gas, oil and water levels.
Notified customers of delays to decrease calls to support.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Processed payments by accepting cash, checks and credit card payments.
January 2018 - November 2022
Houston Food Bank Houston, TX
Order Picker
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Selected products and items from shelves and pallets for customer orders.
Limited damage to products and orders by using care when choosing items.
Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
September 2014 - November 2017
SIMPSON@SONS ELECTRIC INC. Houston, TX
Electrician Helper
Dug trenches and created holes to pull conduit and install supports.
Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
February 2012 - July 2014
D@S PLUMBIMG SERVICES HOUSTON, TX
Plumber Helper
Helped plumber work efficiently by carrying and organizing supplies, tools and equipment.
Learned how to complete semi-skilled work like laying new pipe and connecting fittings.
Assisted plumber with work such as kitchen and bath remodels and appliance installations.
Carried and maneuvered heavy objects such as tubs, dishwashers and toilets at customer locations.
Education and Training
July 2002
EVAN E WORTHING H.S 9215 SCOTT ST
GED
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