Service Representative Customer
Resume:
Richard Paul Perales
El Paso, TX
***********@***.***
DOB: 03/16/1978
Objective
To obtain a position in Public Services that will allow me to utilize my skills, knowledge and experience.
Qualifications
Excellent communication skills
Highly motivated
Fast Learner
People oriented
Reliable and responsible
Hard Worker
Positive attitude
Team Player
Education
El Paso Community College 1997-1998
Andress High School
• Graduated May 1997
Experience
Texas Department of Criminal Justice November 2001 to December 2021 Sanchez Unit El Paso, TX
Correctional Officer V
• Enforce rules and keep order within prisons
• Supervise activities of inmates
• Search inmates for contraband
• Write reports on inmate conduct
• Escort and transport inmates
• Maintain security of areas involving long periods of sitting/standing and climbing stairs.
• Provide custody and security of inmates
• Respond to emergencies
• Provide customer service to visitors at the facility
• Write a daily log of daily activity
Languages
Fluent in English
Speak and understand some Spanish
Skills
• Computer skills
• CPR Certified
• Level 2 Security License
• Level 3 license (concealed)
• TDCJ training: defensive tactics, firearms, chemical agents, CPR, first aid, physical training, non-violent crisis intervention and standards for use of force.
Other Experience
Customer service representative for Meraki Solar and Aqua Crystal Water Services
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