Operations Crew Mental Health

KW Kirt Wills

Bronx, NY • 917-***-**** •*******@*****.***

Dedicated and self-motivated mental health professional with more than a decade of experience providing client support, data management, case management and business operations.

Proven record of collaborating with coworkers, and management to streamline operations and ensure high levels of customer and client satisfaction.

Demonstrates strong analytical and problem-solving skills, and making competent decisions.

Capable of meeting deadlines and prioritizing assignments to best support organizational goals and objectives.

Track record of improving experiences and outcomes of minority groups and people with disabilities while maintaining compliance through effective program management, cross-functional coordination, partnership building, and community outreach.

Demonstrates a high degree of integrity, trustworthiness, respect for others, with strong qualitative, quantitative, and analytical skills,

PROFESSIONAL EXPERIENCE

COMMUNITY PSYCHIATRIC SUPPORT TREATMENT & COMMUNITY SELF ADVOCACY TRAINING – St. Dominic’s Family Services Jan 2020 – Aug 2021; Bronx, NY

Provided goal directed supports and solution focused interventions intended to address challenges associated with a behavioral health need. Achieved identified goals and objectives that were set forth in the child’s treatment plan.

Assisted the child, youth, and family caregivers towards achieving stability and functional improvement in daily living, personal recovery, and resilience.

Coordinated with clinical treatment services to address identified rehabilitative needs within a comprehensive treatment plan.

Provided mental health services in a trauma informed, culturally, linguistically competent manner. Provided children with developmental, physical, and behavioral health disabilities through activities that assisted them to integrate in community events.

Worked towards improving the child/ youth’s ability to gain from the community experience and enabled the child’s youths environment to be cognizant, accommodative and sensitive to their disabilities and health issues. Assisted families and caregivers to participate in activities with the child/ youth to promote healthy relationships and success in treatment.

Provided intensive interventions counseling, individual, family and relationship-based counseling, supportive counselling, solution-focused interventions, emotional and behavioral management, and problem behavior analysis.

Provided goal-oriented supports, solution focused intervention to children and their families to address challenges associated with a behavioral health need and to achieve identified goals and objectives as set froth in the child’s treatment plan.

Provided Crisis avoidance counseling geared towards assisting the child and family in developing the capacity to prevent a crisis episode from occurring or reducing the intensity and duration of active crisis. Provided intermediate term crisis management counseling, geared towards assisting families following a crisis episode experienced by a child/ family as stated in the crisis management. Kirt Wills•*******@*****.***• 917-***-****

Provided Psycho education geared towards providing the child/ youth and family members or other collaterals to identify strategies or treatment options with he goal of minimizing the negative effects of symptoms or emotional disturbances / substance use or associated environmental stressors which interfere with he child / youths daily living.

Assisted child/ youth family/ caregivers and collateral contacts in understanding and addressing the needs related to their disabilities.

Provided training (one-on-one or group) for the child youth and family caregiver, regarding methods and behaviors to enable success in the community.

Directed self-advocacy training in the community with face to face and collateral contacts regarding the child/ youth disabilities and needs related to health care issues. INDIVIDUALIZED CARE COORDINATOR – St. Dominic’s Family Services May 2004 – Dec 2019; Bronx, NY Provided mental health therapeutic intervention services to a caseload of ten- fifteen children and their families. Served as a coordinator of all mental health services received by the child and their families in the program.

Conducted required fieldwork/ home visitations, case management functions, including emergency and crises response services. Provided case coverage during extensive co-worker absences to ensure that there was never a lapse in mental health service provision for the client. Conducted intake and discharge process while collaborating with other waiver service providers, including agency part time and on call staff to ensure that the clients mental health needs were met.

Completed assessments of family needs, i.e pycho social assessments, treatment plans, child description forms, service plan reviews and Child and Adolescent Needs and Strengths (CANS) Conducted referrals, advocacy and facilitated clients access to mental health services, including and not limited to education, drug/ alcohol rehabilitation, day treatment programs, housing, vocational guidance, employment, financial literacy, immigration and foster care placement. Complied with the NYS Office of Mental Health, Home and Community Based Waiver Services Standards and Guidelines. Completed the required documentation such as progress notes, billing budgets, service plans, and CANS recertification.

Assessed referrals and coordinated medical and mental health services. Conducted mandated monthly client contacts and performed home visits, collateral contacts, and other off-site services, as needed. Conducted consistent visits in the home to monitor crisis management and or/ behavioral management methods. FOSTER BOARDING HOME CASE WORKER/TRANSPORATION DRIVER – St. Christopher’s Inc.Jan 1988 – April 2004; Dobbs Ferry, NY

Managed case load of 15-20 cases. Ensured the safety, protection, and care of foster children with reunification with parents.

Provided clinical support through case management. Conducted home visits at foster homes and birth families. Completed UCR assessments and progress note recording.

Conducted family court appearances.

Safely transported children to and from foster homes for visits including the safe removal of children from one home to another due to occurrence of crises.

Kirt Wills•*******@*****.***• 917-***-****

EDUCATION

BACHELOR OF ARTS IN SOCIAL WORK – Herbert H Lehman College Bronx, NY 2002 ASSOCIATE OF APPLIED SCIENCE IN HUMAN SERVICES – Bronx Community College CUNY Bronx, NY 1997 WELDER CERTIFICATE OF COMPLETION IN WELDING TECHNOLOGY – APEX Technical School New York, NY 1987 HIGH SCHOOL DIPLOMA – Dewitt Clinton High School Bronx, NY 1982 SKILLS

HONORABLE DISCHARGE – UNITED STATES ARMY

SOFTWARE PROFICIENCY- Microsoft Word, Excel, Office, GSI, Foothold, UAS CANS

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