Tasha Lapine

WORK EXPERIENCE:

Defy Medical January 2021 – July 2021

Patient Services Coordinator/Quality Control Specialist

●Began with the company as a PSC which involved processing patient medication orders, handling financial and medical accounts of our patients, and communicating with the doctors and team of medical staff daily regarding patient regimen changes and patient inquires.

●Offered QC position 4 months into my time with Defy – In which I mentored and coached team members to achieve their performance goals, review, resolve, and escalate QC related issues, manage important vendor relationships, manage and audit employee’s work; ensuring order accuracy before releasing to pharmacy, and troubleshooting any technical issues with orders. I resigned from this position to go back to school to receive my Practical Nurse Diploma.

UnitedHealth Group – WellMed July 2019 – December 2020

Medical Assistant

●Office medical assistant for the director and main provider of the office. Handled Medicare Advantage Members referrals, appointments, and medical care. Performed daily procedures (EKG’s, spirometry, phlebotomy, ear cleaning, vital checks, injections, blood glucose monitoring, etc.).

●Provided monthly metrics to upper management. Gained strong technical and working knowledge of QA/QC principles, processes, and techniques.

Cornell Estates December 2018 – July 2019

Medical Assistant/ Med Tech (Oregon)

●Administered medications and other form of treatments ordered by the physician and under the guidance of the RN to the geriatric community for diagnoses including Alzheimer’s, Dementia, Parkinson’s disease, Pneumonia, UTI’s, incontinence, skin infections, skin ulcers, and more.

●Administered injections, enemas, treatments, and wound care. Provided care in the memory care unit and rehab department.

Cornerstone Medical Care January 2015 - September 2018

Medical Assistant

●Back office MA – running for 3-5 providers daily, working up patient charts before arrival, rooming patients, performing EKG’s, spirometry, phlebotomy, ear cleaning, vital checks, injections, blood glucose monitoring, and assisting the MD, PAs, and ARNPs with procedures.

●Scheduling appointments for patients, following fast track, using the EHR system, complying with all HIPAA guidelines. Resigned due to relocating to Oregon for family.

FCI Federal – US Citizenship and Immigration Services September 2012 - December 2014

Data Entry / Quality Control Analyst (St. Albans, VT)

●Processed immigrant work visas (H1B), education visas, and spousal independence. Reviewed all information in application, including petitions, forms, supplemental documentation in correspondence to DHS decisions, birth cards, background checks, and other extremely sensitive data.

●Maintained a secret security clearance.

●Performed standard data entry tasks according to team minimum production, accuracy standards, and examine data records.

●Used highly technical government software and systems.

●Used online tracking system to receive e-mail, distributed work assignments, and completed tasks in the system.

●Updated files in CIS and NFTS within time frame.

●Searched electronic database for location of files, physically searching file rooms for misplaced files, contacting other offices, staging for delivery or pickup, and completing logs related to this process.

●Identified any discrepancies while auditing employee work.

●Ensuring compliance with national and international immigration laws.

Saint Albans Health & Rehab November 2010 - September 2012

Licensed Nurse Assistant

●Displayed strong clinical skills in assessing and assisting residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing, and grooming.

●Attended to bed sores by providing wound care under supervision of the RN and rotating patients hourly.

●Performed routine rounds, assessed, and managed common patient illnesses per the care plan and complied with HIPAA standards.

●Maintained thorough patient records and updated the healthcare team on patients’ status.

EDUCATION:

Galen College of Nursing

●Licensed Practical Nurse Diploma (LPN) Completed Program 6-16-22 (Fingerprints finished – pending NCLEX examination date!)

Northwest Technical Institute

●Licensed Nurse Assistant

CCV

●Medical Administration

Concorde Career Institute

●Medical Assisting

Keiser University

●Credits earned for prerequisites for Nursing

SKILLSET SUMMARY:

●Understanding of medical procedures.

●Data Entry.

●Attention to detail.

●Medical Terminology knowledge.

●Exceptional written and verbal communication skills.

●Analytical & Critical thinking.

●Skilled at a wide variety of medical procedures – blood collection, bladder scans, EKG’s, wound care, foley catheter insertion, vitals, and more. Pending completion of IV certification.

●Ability to handle multiple tasks while ensuring timely and accurate completion.

●Capable of concurrently managing multiple projects and delivering quality results.

●Proficient with computer skills, specifically Microsoft Office applications, and the ability to learn new computer systems quickly.

●Exceptional interpersonal skills, problem solving, planning/organization, strategy, and client focus.

●Records management/Proficient in Epic EMR and greenway medical records. Familiar with PointClick.

●Ability to work independently.

●Demonstrated ability to work collaboratively with other teams.

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