JONATHAN MENDOZA
***********@*******.***
***** ******* *** **** * sylmar, CA, 913
42
CALIFORNIA STATE UNIVERSITY OF
NORTHRIDGE
Northridge, CA
EDUCATION
Planning and coordination
Time management
Vendor relationship management
Resource allocation
Employee performance evaluation
Production scheduling
Safety protocols
Inventory monitoring
Relationship development
Supervision
Administrative support
Operations management
Operational improvements
Training and development
Team management
Operational improvement
Communications
Customer service
Organization
Problem resolution
Invoice generation
ADDITIONAL SKILLS
Hardworking and reliable Logistics Manager with strong ability in Scheduling and planning. Offering self efficiency, accountability and initiative. Highly organized, proactive and punctual with team-oriented mentality.
CAREER OBJECTIVE
DISPATCH LOGISTICS WAREHOUSE MANAGER
Tri Star Floor and Window Covering Inc., Northridge, CA / Jun 2021 - Present
DISPATCH LOGISTICS MANAGER
A Rental Connection, Moorpark, CA / Feb 2019 - Nov 2020 Returned to work to A Rental Connection with the same responsibilities.
RECEIVING CLERK
Environments Plus Inc, San Fernando, CA / Mar 2018 - Feb 2019 EXPERIENCE
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
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Confer with customers or supervising personnel to
address questions, problems, or requests for service or equipment.
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Monitor personnel or equipment locations and utilization to coordinate service and schedules.
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• Receive or prepare work orders.
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
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Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
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• Prepare daily work and run schedules.
Arrange for necessary repairs to restore service and schedules.
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Oversee all communications within specifically assigned territories.
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• Order supplies or equipment and issue them to personnel. Operations, including strategic workforce planning, performance management, staffing and administration of benefits
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Conducted staff evaluations and determined promotions and realignments or reductions in workforce
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Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow
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Compared shipment contents with paperwork to support inventory accuracy and records management
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Forklift certified
CERTIFICATIONS
DISPATCH/LOGISTICS MANAGER
A Rental Connection, Moorpark, Ca / Jan 2010 - Feb 2018 Embraced, promoted and led efforts to establish drivers and trucks utilized to maximum potential
Developed and monitored field efficiencies and innovated new ways to improve operations, including GPS monitoring and reporting in compliance with company policies
Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time Processed accounts receivable, accounts payable and payroll, utilizing in-house software
Established and maintained positive relations with all drivers, creating work environment to embrace, promote and lead continuous improvement efforts
Monitored progress by establishing plans, budgets and measuring results
Executed business strategies to boost revenue and penetrate new markets through implementation of new saving policies
• Reviewed work orders to check correctness of deliveries Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading
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Performed inspections of shipment contents, verifying accuracy against invoices and manifests
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Organized storage areas to maximize movement efficiency and minimize labor
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Liaised with vendor representatives to rectify damages and shortages
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Checked accuracy of cargo manifests against purchase orders, identifying errors before invoices entered
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• In house system
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies
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Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
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Put merchandise in assigned area, added tags and secured larger pieces as required
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Placed products and rotated stock per established
standards
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Maintained work areas in organized, safe and clean manner
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Unpacked and examined incoming shipments to confirm consistency with records and routed materials to
appropriate department
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Determined best shipping method for materials,
considering shipping procedures, routes and rates
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Reported delays, accidents or other traffic and
transportation situations
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Operated lift and hand trucks to transfer materials to and from target areas
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Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
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for rentals and reducing labor costs by utilizing different hiring techniques
Elevated resource allocation, accurately controlling expenses Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications Identified and solved complex strategy problems to drive organizational goals
Built and maintained loyal, long-term customer relationships through effective account management
Managed scheduling for 100 employees to optimize
productivity
Supervised performance of 75 workers with goals of improving productivity, efficiency and cost savings
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line.
Managed daily scheduling of all labor and equipment needs and changes, embracing continuous improvement efforts. Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
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Confer with department supervisors or other personnel to assess progress and discuss needed changes.
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Requisition and maintain inventories of materials or supplies necessary to meet production demands.
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Maintain files, such as maintenance records, bills of lading, or cost reports.
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Provide documentation and information to account for delays, difficulties, or changes to cost estimates.
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