Sign in

Service Representative Customer

Uptown, PortSpain, Trinidad and Tobago
October 17, 2022

Contact this candidate


Resha Williams



Victory ST, Arima

Trinidad and Tobago

Professional Customer Service Representative with solid understanding of sales and marketing. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.


Skilled in Microsoft Office

Solving Customer concerns

Documentation and Record keeping

Typing speed of 30-50WPM

Customer Service Assistance

Courteous with strong Service mindset


Customer Service Representative

IQOR Waller field, Trinidad and Tobago

Nov 2021/Dec 2021 (Contract)

Handled 20+ calls both inbound and outbound.

Offered advice and assistance to customers, paying attention to special needs or wants.

Responded to customers' requests for products, services and company information.

Store Manager

Arima, Trinidad and Tobago

Jan 2019/April 2021

Manage inventory control, cash control and store opening and closing procedures.

Maximized sales and minimized shrinkage through excellent customer service.

Customer Service Representative (social media)

IQOR Waller field, Trinidad and Tobago

Jul 2016/Dec 2018

Maintained customer satisfactory with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Resolved customers' requests in a timely manner while handling constant chat flows on all social media platforms.


High School Sep 2010/Jul 2015

Malabar Secondary School, Trinidad and Tobago

English Language

Physical Education

Data Operations


(WOW) World of work and etiquette certificate

March 10th/March 13th 2015

Work place etiquette

Resume Writing

Job interview skills

Dining etiquette


Name: Melissa Ryan

Operations: RBC

Title: Projects Manager

Contact: 868-***-****

Name: Richard Licorish

Operations: Label House Group Ltd

Title: Production Artist

Contact: 868-***-****

Contact this candidate