Process Assistant Warehouse Associate

JW

JOSEPH WILLIAMS

***********@*****.*** 951-***-**** Riverside, CA 92507

Detail-oriented Manager successful in building and motivating dynamic teams while cultivating company culture comfortable for staff and highly productive. Motivated team leader driven to cut company costs and boost revenue through innovative management and sales techniques. Talented Area Manager offering expertise ensuring customers continue to receive top-notch service within the defined area. Commercial acumen

Area management

Business development

Staff training

Planning

People skills

Resource Allocation

Issue and conflict resolution

Capital improvement planning

Amazon San Bernardino, CA

Area Manager

06/2018 - 08/2021

Promoted positive customer service experiences by promptly resolving conflicts.

Supervised 100+ employees, ensuring optimal productivity. Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.

Implemented new processes and procedures tactfully and passionately. Boosted team morale and overall revenues by creating and implementing a culture of success.

Managed department resources to maximize efficiency and achieve production targets.

Built lasting relationships with customers and managers on a business. Managed $1,00,000 operation by coordinating all supervisory responsibilities, including forecasting, inventory control, Kaizen events, community support, performance evaluations, process improvements, payroll, budgeting, promotion planning and maintenance. Amazon San Bernardino, CA

Process Assistant

11/2016 - 06/2018

Responded to advanced issues with professional and relationship-focused approach.

Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

Directed customer communication to appropriate department personnel. Wrote email messages, memos and business leĴers for management and proofread all documentation to provide error-free correspondence. Prevented scheduling errors by demonstrating strong aĴention to detail while managing daily calendar and creating weekly or monthly reports Summary

Skills

Experience

and presentations.

Supervised set up of conference rooms for corporate meetings and other events.

Amazon San Bernardino, CA

Warehouse Associate

09/2013 - 06/2016

Packed and labeled merchandise to prepare for loading and shipment to customers.

Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Established and maintained good relations with customers, vendors and transport companies.

Used pallet jacks to move items to and from warehouse locations. Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Received deliveries, scanned packages and updated orders in internal database.

Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.

Arranged items on store racks and shelves, checking correct location and prices.

Generated shipping documents, including packing lists and invoices. Examined packages and goods for damage and notified vendors of replacement needs.

Identified safety hazards and notified management to determine proper resolution of issues.

Managed warehouse system updates to increase productivity and reduce errors.

Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.

Sand dawgs Academy Rancho

Cucamanga, CA

Youth Baseball Coach

07/2010 - 09/2013

Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly. Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.

Built strong media and community relationships through positive interaction and communication in support of sports program. Worked with boosters, parents and school administrators to handle support functions.

AĴended events of prospective players, met with families and presented recruitment proposals.

Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.

Adhered strictly to rules and regulations of activities department and district.

Compton Community College Compton, CA

Associate of Science in Kinesiology

05/2019

Education and Training

Sterling College Sterling, KS

Bachelor of Science in Kinesiology

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