Machine Operator Customer Service
Resume:
Luke Ehlert
Long Island City, NY
*****************@*****.***
WORK EXPERIENCE
Blue Bottle Corp. -Shift Leader
August 2019 - Present
Adam Penez/Manager: 646-***-****
●Create a daily agenda for the shift and schedule breaks for all employees
● Maintain control and peace over a situation
●Accurately count tills
●Administer health and food safety checks
●Assist in stock ordering and training
●Build team dynamics
●Organize all aspects of managing workflow
Starbucks-Barista and Barista Trainer
January 2019-July 2021
Mathew Sherlin/Supervisor: 330-***-****
●Efficiently took coffee, food, and other beverage orders while delivering excellent customer service
●Helped create a fun, positive, and productive work environment with co-workers
●Diligently crafted custom beverages, while maintaining quality on drinks even during peak hours
●Cleaned and maintained an organized bar and cafe
●Trained new hires and welcomed them into the workplace community
Turf Trimmers Landscaping-Landscaper/Machine Operator
June 2018-August 2020
Justin Harvey/Foreman: 330-***-****
●Effectively worked with others to complete tasks of physical labor
●Properly stored and handled all equipment, tools, sprinklers, etc.
●Treated customers with respect while at their homes, and responded to their requests and concerns • Lawn Installation and Maintenance, Mulch and Topsoil, Pruning & Mowing
●Pitchforks, Shovels, Augers, Axes, Loaders, Mini Excavators, Edgers
EDUCATION
Kent State University, Kent, Ohio — BA Theatre Performance.
SKILLS
Customer Connection
Leading/Supervising
Upselling Product
Strenuous/Labor Intensive Stamina
Brand Knowledge
Teaching/Mentoring
De-Escalation
Creative Thinking
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