Service Representative Customer
Resume:
JAMELL MCCLENDON
Muskegon, Michigan 49441
ads0sq@r.postjobfree.com 231-***-****
PROFESSIONAL SUMMARY
Customer service representative with 3+ years of experience in a call center. My hold times were exceptionally low because of my adequacy and my evaluation percentage ranged in between the 94 & 97 percentile. Able to multitask and learns quickly. 3+ years customer service with renewing and cancelling memberships, greeting members, Csa/Rsa, Qualfon
Assist customers by resolving issues in a timely fashion. Renewal and cancelling memberships. Toggle between screens to chat and search. Multitasking Customer service representative, Sam's club
Return merchandise, open and close memberships, offered credit cards and discounts
EMPLOYMENT HISTORY
Oct. 2018 – Aug. 2022
Holland, Michigan
Oct. 2015 – Aug. 2018
Holland, MI
Certified nurse aide: Medical
Orchard View - Muskegon, MI
High School Diploma: General
Muskegon high school - Muskegon, Michigan
EDUCATION
Apr. 1998
May. 1993
SKILLS
Math
Adaptability
Communication
Time management
Leadership
Active listening
Problem solving
Computer
Customer service
Telecommunications
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