Jack Operator Warehouse Associate

Felisha Houston

P.O Box ** Como MS ***** ***************@*****.*** 662-***-****

HIGHLIGHTS OF QUALIFICATIONS

●Multiple years of distribution warehouse experience as a Manager

●Office and DC Management experience utilizing production planning, scheduling and budgets

●In depth knowledge of project management, quality control procedures and process improvement

●Earned recognition for strong organizational, communication, and time management skills

●Proved ability to analyze and adapt to new procedures to achieve various organizational goals

●Utilized customer service skills to improve business relationships and customer satisfaction

●Knowledge of running distribution operations and logistic processes and procedures

●Produce production at a high volume, exceeding production expectations

●Picking and packing experience within a fast paced distribution environment

EDUCATION

WORK EXPERIENCE

L1 Manager, Dollar Tree Distribution Center, Olive Branch, MS (2007-Present)

●Promoted from warehouse associate to L1 Manager, managing up to fifty full time employees

●Responsible for creating opportunities for development and personal growth within the company

●Compile safety evaluations to maintain a safe working environment within the departments

●Utilize production reviews to assure associates are meeting company goals and objectives

●Facilitate quality control checks within my departments to maintain organizational standards

●Create daily assignments, schedules, and goals for the production of associates

●Manage wave control processes using WMS and AS400

●Experienced using a RF gun to complete orders and check accuracy of orders

●Manage four separate modules within the orders department to ensure daily production

●Responsible for making sure orders are picked properly and shipped without any damage

●Routinely inspect work areas to make sure housekeeping standards are being maintained

●Developed revisions and implemented changes to facility operations and procedures to enhance

Productivity, efficiency, quality processes and safety within the organization

Picking and Packing Associate, Asaic Distribution Center, Southaven, MS, (2007)

● Responsible for the picking of shoe orders utilizing a RF gun

● Controlled production and packing of shoe orders

● Responsible for making sure orders are shipped properly and accurately

SKILLS

WMS, Time Management, Workflow Management, Project Management, Conflict Resolution, Situational Leadership, Continuous Process Improvement Training (CPI), Microsoft Office, Excel, PowerPoint, Kronos, RF Scanning, Scheduling, Training, Utilizing DDR’s, AS400, Certified pallet jack operator

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