Service Representative Customer

Gabrielle A. Christensen

* ********* **** *********** **, 08046 732-***-**** ********@*****.***

Education

Graduated

Manchester Township High School 2009

Experience

Certified Home Health Aide

10/12 – 05/2013

Home Helpers

Lakewood, NJ 08701

· • Especially adept at meeting patient care requirements

• Ability to assist patients with a variety of daily healthcare tasks

• Familiar with all aspects of senior care especially in home environments

• Ability to work well independently

Certified Home Health Aide

05/2013 – 12/2014

Right at Home Agency

Brick Town, NJ 08723

• Assisted patients with meal planning and preparation.

• Provided assistance with daily grooming and bathing activities.

• Maintained detailed records of patient vitals and weekly progress.

Nation Wide Vehicle Assurance

06/2014 - 08/2016

Toms River, Nj 08753

Customer Service Representative

•Handle 70+ calls per day, giving detailed, personalized, friendly, and polite service to ensure customers retention.

•Memorized all company products and services to be able to answer all customer questions quickly and efficiently.

•Receive source data, such as customer names, addresses, phone numbers, credit card information, and entered data into various customer service software.

Certified Home Health Aide

12/2014 – 05/2015

Bayada Home Healthcare

Toms River, NJ 08753

• Ensured that daily meals were prepared in accordance with clients dietary restrictions.

• Assisted clients with daily activities including light housekeeping.

• Provided transportation to and from medical appointments.

• Prepared daily reports of client’s activities.

• Ensured that clients took daily medications.

Certified Home Health Aide

•05/2017 - Current

•Spring Oak Assisted

•Berlin, Nj 08009

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