Data Entry Front Desk
Resume:
*********@*****.***
***** *. **** **. ********** Park, AZ. 85340
Misha Horrocks
Summary:
25+ years in customer facing industry with the most recent 10 being in the health care industry.
Strong customer relation skills, organized, punctual, reliable.
Job History
2017 to Present Labcorp Glendale Az.
Phlebotomist site coordinator
Manage and coordinate day to day activities for all site employees
Over 12 years of experience in Phlebotomy
Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. High level of accuracy and attention to detail.
Possess excellent patient-relations skills – known for having a gentle touch and the ability to alleviate patient anxieties
Quality assurance support /data entry and retrieval
Researching processing errors
Perform preemployment drug screens
Perform preemployment electronic fingerprinting
Basic knowledge of Microsoft Windows and Excel
Retrieving and ordering via Labcorp EMR system
Inventory management
Key Competencies
Safely obtaining Blood Specimens Thru Venipuncture & Capillary Puncture
Using Proper Personnel Protective Equipment While Collecting and Processing Specimens
Ensuring Accuracy on Patient Orders and Records
Processing Specimens Ensuring Proper Temperature Storage and Stability
Protecting Patient privacy per HIPPA Requirements
Training and reeducating new and existing employees in the proper technique of venipuncture within company standard operating guidelines
Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service
Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
2017 to 2018 Phoenix college Phoenix,Az
Phlebotomy lab assistant
Student Education in phlebotomy, specimen retrieval and processing, OSHA and HIPPA guidelines
2010 to 2017 Sonora Quest Laboratories Tempe, AZ
Phlebotomy Team Lead
Team lead for 20 sites in the Phoenix west valley
Monthly Quality assurance reviews for all site employees
Registered Phlebotomy Technician (RPT) NHA certified in Phlebotomy
2009 to 2013 Lifetime Fitness Goodyear, Az.
Member Activities Instructor / Front Desk Associate
Children's Fitness program instructor
Member activity support and customer service.
2007 to 2009 Dreaming Summit Elementary Litchfield Park, Az. Instructional Assistant
Oversee Kindergarteners during their recess
Work in small groups based on skill levels
Day to day administrative duties
Teach daily P.E. lessons
Education:
Phlebotomy program Estrella Mountain Community College Avondale, AZ.
Contact this candidate