SHAHIDA MAJID

ads0ox@r.postjobfree.com 626-***-**** www.linkedin.com/in/shahida-nazeer

CAREER SUMMARY

More than 5 years of experience working with IT and Telecom companies as Systems Administrator in Data Center by proactively providing reliable, secure and efficient services with minimum downtime. Developed expertise in Windows environment along with different flavors of Linux & Solaris-based platforms by configuring, troubleshooting servers and providing technical support to end-users/internal customers. Fluent in Urdu and English languages. Hard-working, committed to completing tasks, and responsible. Known to be a fast learner and work in collaboration as a team as well as working independently.

EDUCATION

Sir Syed University of Engineering and Technology

Masters in Engineering Management

Hamdard University

Master in Information Technology

TECHNICAL SKILLS

• Hardware/Platform : Dell, Compaq, Raffles, HP ProLiant, IBM ThinkPad, Sun Blade/SPARC, Lucent ATM Switches

• Operating Systems : Windows server 2000/2003/2008, Windows desktop, RedHat Enterprise AS 4/5, RedHat 9, Sun Solaris ver 7,8&9, CentOS 5, SUSE, Citrix Environment, MAC iOS 11

• Services : Installation, Configuration and Implementation of Windows based services (ISA, IIS, DNS, NTP, DHCP, Active Directory, MRTG/PRTG )

• LINUX based services (Squid caching/transparent/Source Code based, Samba, DHCP, NTP, SMTP, SNMP, Apache, System Security using IPTables/ Firewall, File System Security using SELinux and other Advanced utilities, MRTG), Postgresql

• Knowledge of Tools: Primavera, MS Project, CONNECT – Microwave Planning tool, PathLoss

- RF Planning tool, MAPInfo – GIS, HireDesk - Applicant Tracking System TRAININGS

• Solaris System Admin – I & II ( With complete labs on Solaris 8 & 9 versions)

• Project Management Professional - PMP (By PMI at CASE University)

• Oracle DBA course, Oracle 8 (Hamdard University)

• Microwave Transmission Planning (By Telefocal)

• CONNECT Tool (By AIRCOMM International)

• RHCE for RHEL 5.2 (033,133,253 )

• RHCSS for RHEL 5.3 (333,423,429)

• CCNA Security

• CCNP

CERTIFICATIONS

• AWS Cloud Practitioner (Nov 2022)

• AWS Sys Ops (Nov 2022)

• CISCO Certified Network Associate – CCNA 640-802

• RedHat Certified System Administrator – RHCSA 200 WORK EXPERIENCE

Mega Corporate Operations – Regent Beverly Hills, CA Network Support Engineer Jun 27 – To date

Project: Migration of legacy network of Club Monaco stores in US(Eastern, Central and Western)time zones, Canada and UK

• Installed and configured CISCO Meraki firewall/router MX68

• Migrated the legacy network from CISCO 4300 series routers from sites

• As part of migration, reconfigured the legacy Cisco catalyst switches 2960S and 2960X series, Meraki Switches and connecting with new MX68 on each site

• Installed / replaced CISCO legacy access points with Meraki access points on each site

• Ensured the migration of in store equipment:

o Workstations/POS (HP 5800)

o HP Printers

o Unify PinPads

o Degium VOIP

o ASSET PROTECTION Server HP PROLIANT

o Traffic Counters, Time Clock, Alarm Panel, Novar, Eaton UPS o ExaqVision Camera Monitoring system

• Troubleshooting of the technical issues arising while the migration process

• Updating Azure AD Connect to version 2

• Updating SFTP server(CentOS) for secure vendor access

• Office 365

• Working on AD in VMware

Freelancer Glendale, CA

System Administrator Jun 2012 – Nov 2019

• Install and configure computer hardware/software, DSL Routers, Mobile devices, MFC Printers

• Resolve computer and networking devices software/hardware problems

• Instruct others to use computer equipment or hardware

• Provide recommendations regarding computer hardware

• Update knowledge about emerging industry or technology trends Teacher Training College Islamabad, Pakistan

Staff College Computer Trainer Jul 2012 - October 2012

• Trained Elementary School teachers on building basic computer skills, Microsoft Office, internet browser usage, and connectivity troubleshooting COMSATS Institute Islamabad, Pakistan

System Administrator Jan 2009 – Jun 2012

• Administered IT services for a network of more than 2000 nodes and 3 remote sites

• Installed, configured, and maintained the servers in Windows / Linux environments

• Resolved the daily systems hardware/software issues

• Provided efficient Technical Support to network users

• Documented procedures as SOPs

• Served as department liaison

Mobilink GSM Islamabad, Pakistan

Associate Engineer – I Apr 2004 – May 2005

• Updated/Managed Nationwide cell sites Database using CONNECT (Microwave planning tool by AIRCOMM International) on CITRIX Platform consisted of 3 databases: Sites DB, Equipment DB & Link DB

o Site Planning & Analysis using CONNECT tool data o Sites Cost assessments (CAPEX and OPEX)

o Troubleshooting, Reporting discrepancies

o Technical assistance for CONNECT to other departments’ personnel & orientation

• Designed SOP for the CONNECT tool administration and troubleshooting

• Coordinated & Compiled all Purchase Requisitions for the Transmission Planning department

• Weekly Reported updates for Link Installation, Microwave Sites Power Downtime, Fibre sites NMS, LeasedLine Status, Transmission Planning Department’s Projects, Purchase Requests DB

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