Csr Data Entry
Resume:
Lashekia Brown
Shreveport, LA *****
*************@*****.***
Work Experience
Fraud Claims Specialist
A.C.T.
September 2022 to Present
Tracking and monitoring illegal transactions on customers' financial accounts without the authorization of the account owner. I report any suspicious account movements and unusual transactions that may be risky to the financial institution and customers.
Office Cleaner
Red River Sanitors,LLC
December 2021 to September 2022
Dusting, mopping, sweeping, vacuuming, and cleaning smudges off windows and doors. Ensuring restrooms are cleaned, sanitized, and restocked is another important responsibility of a cleaner. Insurance Representative
Capgemini
October 2021 to February 2022
I investigated claims, followed up with payers, collected the insurance accounts receivable, escalated stalled claims, verified accounts sit at correct liability, and balance with payer, and identified any payer specific issues to possibly communicate to team and manager. Component Tech
LifeShare Blood Centers - Shreveport, LA
January 2021 to October 2021
I process and prepare blood components from whole blood units. Also label and record all products prepared. I use the centrifuge to manufacture the appropriate products based on the needs of the customer orders. I help to ensure a safe blood supply is available at healthcare centers in the community. Merchandiser
Brookshire Grocery Company - Shreveport, LA
September 2019 to January 2021
Remove and add in new items. Reset planograms. Check for out of dates. Clean and stock shelves. Certified Office Cashier
Brookshire's Grocery Company - Shreveport, LA
August 2014 to September 2019
Balance daily paperwork. Prepared and processed day and night deposits. Promote a high quality work standard
CSR/Cashier/Sales
The iDoctors - Bossier City, LA
February 2013 to April 2014
I am a CSR. I answer the phone, take messages, answer question about different devices. I assist customers with picking out the perfect accessory for there device. I also operate the cash register. And i restore iPhones, iPods & iPads.
CSR/Sales/Cashier
Belk - Bossier City, LA
December 2011 to July 2012
I was a sales associate in the Home department. I steered customers to products and gift items that meet their needs. I suggested additional purchases and process payments. I also assist in ordering inventory and selecting new products.
Lead Cashier
Circle K - Shreveport, LA
June 2010 to August 2011
I worked in all aspects of cash handling & issuing money orders. I have well-developed communication skills demonstrated through extensive customer service and positive interaction with individuals at all levels. I also ordered merchandise, stocked products & cleaned store. Food Server/Bartender/Beverage Sever
Diamond Jack Casino - Bossier City, LA
April 2009 to March 2010
Greeting customers with a smile. Taking orders & making sure customers receive them in a timely manner. I also served alcoholic beverages.
Team Leader
Johnny's Pizza House - Shreveport, LA
December 2005 to June 2009
I operated the cash registers and other computerized equipment within stores & handle large sums of money. I answered multi-line phones & took orders. I also prepared orders & cleaned dining room. Education
High school diploma
C E Byrd High School - Shreveport, LA
2002 to 2006
Skills
• Merchandising
• Bartending
• Store Management Experience
• Multi-line Phone Systems
• Planograms
• Cash Handling
• Retail Sales
• Inventory Control
• Serving Experience
• POS
• Sales
• Host/Hostess
• Commercial Cleaning
• Assistant Manager Experience
• Busser
• Pricing
• Data Entry
• Front Desk
• Retail Management
• Time Management
• Microsoft Word
• Guest Services
• Cleaning Experience
• Upselling
• Restaurant Experience
• Microsoft Excel
Certifications and Licenses
driver's license
Bartender License
Food Handler Certification
TABC Certified
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