Industrial Training Customer Service
Resume:
Krishantha Karawila Kandage
*************@*****.*** • https://www.linkedin.com/in/karawila-kandage-k-107434b0/ Flat Number 1502, Khalifa Residence, Abu Dhabi., United Arab Emirates PROFESSIONAL SUMMARY
Experienced Civil technician with a demonstrated history of working in integrated facility management service and Construction. Skilled in construction, renovation, and equipment maintenance. Strong engineering professional with a National Vocational Qualification focused on Carpentry Furniture from National Apprentice and Industrial Training Authority in Sri Lanka WORK EXPERIENCE
Civil Technician Jul 2014 - Present
Serco Group plc • Abu Dhabi., United Arab Emirates Work location - Sorbonne University, Abu Dhabi.
• Physically attend building maintenance work for carpentry, such as door and window repairing, furniture repairing, gypsum walls, and ceiling repairing, wooden deck repairing, wooden bench repairing, aluminum door repairing, broken glass replacing, floor carpet replacing, wood polishing, and painting.
• Performing carpentry-related demolition, renovation, and modification work.
• Practicing masonry work such as tile replacement, small concrete work, cement rendering, and wall plastering.
• Application of Silicone for bathroom and joining surfaces.
• Assist building & civil engineers with condition surveys and life cycle work, and report all requirements with supporting materials and documents.
• Estimate material requirements of work projects assigned.
• Conduct risk assessments before each task and adhere to company health, safety, and environmental policies.
• Supervised subcontractors to perform the tasks according to company HSE procedures and standards.
• Comply with the company values and maximize customer satisfaction.
• Understanding individually where ever it needs to attend maintenance, report to the helpdesk, and perform the jobs.
• Familiar with FSI GO mobile application platform, all plan preventive maintenance and routine tasks closing systematically.
Carpentry Supervisor Jun 2012 - Jun 2014
Tudawe Brothers private Limited - Sri Lanka • Colombo, Sri Lanka Work Sites - Houses, Hotels, Apartments, Hospitals.
• Supervised carpenters and trade helpers in construction, renovation, and maintenance.
• Planned, scheduled, and assigned the work of the carpentry shop, performing a variety of carpentry projects in the carpentry workshop.
• Coordinated and maintained a good relationship with clients, tenants, and company staff of different sites and different departments.
• Planned and developed work schedules, tools, and equipment usage schedules, equipment maintenance.
• Estimated materials, human resources, and ordered materials and equipment.
• Maintained payroll and material records.
• Organized the works with minimum customer disturbances at the renovation sites
• Followed health and safety procedures.
• Ensured budget target and deadline target
EDUCATION
Bachelor of Arts. Jul 2000 - Dec 2004
University of Colombo. • Colombo, Sri Lanka
Studied Economics, Sociology and Demography.
SKILLS
• Accuracy in reading blueprints, project plans, and outlines.
• Experience in carpentry, and woodworking techniques with reducing material wastage and time wastage.
• In-depth knowledge of fabricating pantry cupboards, doors, windows, and other wooden furniture and fixing and maintaining them.
• Own and have experience with a diverse array of tools and equipment.
• Ability to work independently or in a team environment with good communication with colleagues.
• Familiar with health and safety policies and procedures.
• Computer Literacy.
• Troubleshooting skills.
PROFESSIONAL CREDENTIALS
• National Vocational Qualification - Carpentry Furniture (NVQ Level 4)
• IOSH - TUV NORD Middle East -Credential ID 633691
• Carpentry Building Letter of Achievement -Credential ID RPL/CAR(B)/0108
• Highfield Level 3 International Award in Emergency First Aid at work and use of an AED
• Scaffolding Safety Training Programme-TTC Safety - Credential ID TS/SSTP/14017
• Technician Diploma in Construction Theory - City & Guilds - Course Unit No K/502/2786
• Technician Diploma in Construction Theory - City & Guilds - Course Unit No T/502/2788
• Workplace Hygiene - Online Course – Serco
• Electrical Cord Safety - Online Course - Serco
AWARDS AND HONOURS
Certificate of Recognition - In appreciation of 5 years of loyal Service -Serco 2019 Letter of Appreciation for 2018 Life Cycle Programme - Serco. 2018 Certificate of Appreciation 2015 - Serco 2015
ACCOMPLISHMENTS.
• Alcohol and Drugs at work - Online Course from Serco.
• Complain Handling - Online Course from Serco
• Customer Service Success - Online Course from Serco.
• Emotional Intelligence - Online Course from Serco.
• Inspirational leadership - Online Course from Serco.
• Productivity and Time Management - Online Course from Serco.
• Smart Targets - Online Course from Serco.
GATEWAY FOR PROFESSION.
While studying at University, worked as a part-time worker in a small carpentry workshop with duties as below, Sep 1999 - Dec 2004
• Identified industrial woodworking machinery and power tools spare parts with samples and supply them as per required.
• Maintained stock for fast-moving parts and ensure maintained all machinery without breakdown.
• Worked as an apprentice carpenter when having a workload with the carpentry workshop As a shelf employer start a carpentry workshop after passing out of the university. Nature of the business is as below, May 2005 - April
2010
• Fabricated pantry cupboards and other furniture, house staircase hand railings, door frames, and sashes, window frames, and sashes.
• Fixing works for doors, windows, and cupboards.
• Used solid wood and synthetic wood for production.
• Used one multi-duty woodworking machine, power tools, and hand tools.
• The finishing output was water base paint and NC paint with spray and hand-painted.
• Supplied and maintained school furniture for a private school.
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