*** **** ****** ***** • ROSSVILE, GA *****
PHONE 762-***-**** • E-MAIL ***************@*****.***
DAVID BROWN
WORK EXPERIENCE
Sep 2008 – present Sodexo Healthcare Chattanooga, TN
Supervisor / Lead / Floor Tech
Manage daily operations in accordance with company and client guidelines
Work with client to ensure satisfaction in areas of housekeeping and patient satisfaction
Trains, manages, and directs the performance of EVS staff
Tour and inspect the facility to ensure quality management requirements are met and client expectations are met
Implement and maintain programs and procedures to facilitate a safe and sanitary environment
Execute strong operational performance by following Sodexo Healthcare standards and programs
Continually monitor operations and complete EVS quality assessments
Drive patient satisfaction and maintain client relationships through rounding
Ensure compliance to all safety standards
Coordinate the activities of EVS staff to ensure efficient utilization of staff, materials, and equipment.
Inventoried disposable supplies and cleaning chemical made recommendation for order.
Manages and oversees hospital tracking system (EPIC) to ensure rooms are cleaned efficiently and in a timely manner
Supported local manager with day to day operations of hospital, supported management for upcoming inspection and preparation.
Performs carpet care and resilient floor cleaning according to procedure and assigned and performs corrective and preventative floor care
Performs maintenance and restorative processes for all floor surface types
Understands the principles of hard surface floor maintenance and uses proper procedures on hard floor care (stripping & refinishing, burnishing, spray cleaning and spray buffing)