Rhonda Dowley
***** *** ***** ** *** **** Elgin, SC 29045 843-***-**** ************@*****.***
Objective
To obtain a position for management as manager (or) Assistant Management.
Experience
Rent A Center
Store Manager March 2007- Present
Managing store crew for seven years
Assist in daily sales planning and scheduling deliveries
Print and going over agreements and documents with the customers
Maintaining records of customers past due accounts
Resolve customer inquiries and complaints professionally
Employee training and staff scheduling and time keeping
Data entry, word processing, and excellent secretarial experience
Ross Department Store
Assistant Manager February 2005- March 2007
Maintain store cleanliness and responsible for store design
Customer service and trained staff on operating procedures
Maintaining inventory control and tagged and prices items
Education
North Myrtle Beach High Little River, SC 1986-1990 – High School Diploma
Shaw University Raleigh, North Carolina 1990-1994 – Associate in Business Management
Awards and Acknowledgements
20 plus years customer service / retail experience
Excellent management and communication skills
Great effective problem solver
Made highest rankings in sales in district regional, monthly store of the month and numerous awards in employee achievement against other stores.
Experience quality in daily cash handling/deposit, inventory control, exceptional phone etiquette
I have numerous awards and certificates showing I have ranked the highest in my district in weekly delivery average card close combined. Also I have always hit my expected numbers and have highest in sales overall.
References
1.Demetrius Lee
Special Education Teacher Assistant
2424 Satelite Circle
Conway, SC 29256
2.Bonnie Bellamy
Mother
2065 Nichols Hwy
Nichols, SC 29581
3.Brenda Rhue
Project Hope Coordinator
6400 Hwy 701
Conway, SC 29526