Construction Supervisor Field Engineer

Samuel Lopez Jr.

Rio Hondo, TX ***** 956-***-**** **********@*****.***

Professional Summary

Cable technician with over 10 years of successful experience in Inside and Outside plant. Recognized consistently for performance excellence and contributions to success in Telecommunication industry. Strengths in installing and servicing backed by training and years of experience.

Skills

HFC map reading

Fiber optic installer

PBX installer

Troubleshooting technical issues

Wiring schematics

Customer training

Cable management

System testing

Excellent problem-solving abilities

Excellent diagnostic skills

IP Forwarding proficient

Excellent communication skills

Work History

Crossroads Communication Solutions – Field Engineer 07/2022 – 10/2022

Verified fiber design was correct to as-built.

Insight Global, ADT Services Tech ll, 12/2021 –06/2022

Installed and serviced security alarm, CCTV and access control systems.

BTS Fiber Construction Supervisor, 10/2020 – 12-2021

In charge of all fiber construction projects from start to finish.

ISP Tech, 03/2018 to 10/2020

Spectrum – Harlingen, TX

ISP with troubleshooting, support and maintenance of network elements and connections required to support Charter's revenue generating networks.

Used precision test equipment such as oscilloscopes, multi-meters, waveform generators and spectrum analyzers

Followed up on manufacturing and field reports and resolved outstanding problems

Performed troubleshooting of systems with techniques such as speed and ping tests

Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution

Installed and configured new devices and system components

Read blueprints and schematics to correctly place equipment

Fiber Splicer,

Spectrum – Harlingen, TX

Read blueprints and schematics to correctly place equipment

Followed standards and procedures to maintain safe work environment

Dug trenches, back-filled holes and compacted earth to prepare for new construction

Provided accurate measurements and estimates for all projects

Accurately read, understood, and carried out written instructions

Supported technicians in equipment maintenance and repair

Used hand tools to change worn cutting tools

Troubleshot hardware and software to determine and rectify network problems

Business Class Tech

Time Warner Cable – Harlingen, TX

Troubleshot and maintained all networking devices and infrastructure across enterprise including switches, routers and firewalls

Established, repaired and optimized networks by installing wiring, cabling and devices

Designed and implemented new server standards for core business services

Mounted equipment to walls, concealed wires, installed audio and programmed remote controls

Service Technician,

Time Warner Cable – Brownsville, TX

Installed and configured new devices and system components

Responded to service requests during business hours

Set up networks and computers for residential customers

Planned layouts and ran cable into buildings and through walls, attics and crawl spaces

Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems

Worked with unsatisfied customers to understand requirements and provide exceptional cable service

Education

High School Diploma

San Benito High School - San Benito, TX

Associate of Arts: Telecommunications

Texas State Technical College - Harlingen - Harlingen, TX

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