Customer Service Assistant Manager

DEVOTTE, UMUGWANEZA

**** **** ****** ** ***** Rapids, IA 52401 319-***-**** **********@*****.***

SKILLS AND QUALIFICATIONS

•Hard working

•Punctual

•Fast learner

•Housekeeping experience

•Customer Service experience

EXPERIENCES

Assistant manager Cedar Rapids Community School District

10/2021 - 06/2022

Cedar Rapids, IA

•Assisting the manager in supervising employees

•Preparing meals (breakfast and lunch)

•Stocking new supplies into the storage room

•Cleaning the kitchen

•washing the dishes

Cashier ABM (Eastern Iowa Airport Parking lot)

07/2019 - 01/2020

Cedar Rapids, IA

•Answering the customer service related phone calls

•Taking tickets from exiting driver and handle their cash or credit card payment transactions

•Filling out the shift report paper work at the end of the shift

•Deposit collected cash into the safe box at the end of the shift

•Cleaning the work area (the office, the kitchen and the restroom); this includes, sweeping, mopping and dusting

02/2015 -05/2015 US Temps (Distribution Warehouse) 02/2015 -05/2015

North Kingstown, RI 401-***-****

•Responsible

•Raping the completed palfor stocking boxes on specific palletslets

•Scan labels

•Sorting and packaging cloths and socks by sizes or color

Housekeeper Days inn 06/2010-11/2011

Fargo, ND

•Making guest beds

•Mopping, sweeping and vacuuming guest rooms

•and cleaning guest room windows and furniture Dusting,

EDUCATION

•High school Diploma Fargo South High school Graduated in 2011

LANGUAGES

•English

•Kirundi

•Kinyarwanda

•Some Swahili

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