Assistant Store Manager

TG

TAMRA GOODMAN

*************@*****.*** 772-***-**** Port St. Lucie, FL 34953

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Pricing and Markdowns

POS Systems Operations

Retail Operations

Strategic Merchandising

Assignment Delegation

Hiring and Training

Problem-Solving

Team Building and Leadership

Store Opening and Closing

Work Planning and Prioritization

Mentoring and Coaching

Team Leadership

Staff Development

Performance Assessment

Home Depot Fort Pierce, FL

Assistant Store Manager

05/1998 - Current

Organize work to meet demanding goals with proven success rates Merchandises products according to changing daily work orders and specific customer needs

Leadership skill advancement via participation in LEAD-IN training sessions

Drives consultive selling experiences in multiple departments Manages and schedules service provider and vendor visits to increase overall store knowledge

Coach, train and develop associates

Conducts performance management, talent planning and performance reviews

I am also well rounded in merchandising, operations, & specialty SAM'S CLUB, Pierce FL

Team Lead

02/1988 - 05/1998

Reduced expenses by re-negotiating vendor contracts to eliminate waste and boost cost savings

Lead and develop teams of up to 65 associates

Liaison with sales, marketing, and management teams to develop solutions and accomplish shared objectives

Coached and developed employees on methods on handling various aspects of sales, complicated issues and challenging customers Exceeded sales goals and accomplished business objectives. Summary

Skills

Experience

Indian River State College

Associate of Arts in Applied Phycology

01/1990

Education and Training

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