Collection Manager Officer
Resume:
CURRICULUM VITAE
PERSONAL INFORMATION
Batulekeireki Emma,
Wampamba village, Kanyanya parish
Kawempe division, Kampala district,
********************@*****.***
CAREER OBJECTIVE,
To build career in a growing organization where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organization goals and climb the career ladder through continuous learning and commitment and also to express my high level of integrity, honesty and team spirit. ACADEMIC QUALIFICATIONS,
YEAR INSTITUTION AWARD
2022 STRATHMORE UNIVERSITY
BUSINESS SCHOOL NAIROBI
CERTFICATE OF MANAGEMENT
DEVELOPMENT TRAINING
16-08-2021 to 20-08-2021 STRATHMORE UNIVERSITY
BUSINESS SCHOOL NAIROBI
CERTIFICATE OF NEW MANAGER’S
LEADERSHIP TRAINING
2021
METROPOLITAN SCHOOL OF
BUSINESS AND MANAGEMENT (UK)
CERTIFICATE IN CREATIVITY AND
PROBLEM SOLVING SKILLS
(FOCCPSS )
2017-2019 KAMPALA UNIVERSITY DIPLOMA IN PUBLIC
ADMINSTRATION (D.P.A)
2015-20216 IGANGA PROGRESSIVE SECONDARY
SCHOOL
UGANDA ADVANCED CERTIFICATE
OF EDUCATION (U.A.C.E)
2010-2013 AGAGE SS INTERNATIONAL
BUSEMBATIA
UGANDA CERTIFICATE OF
EDUCATION (U.C.E)
2002-2009 NAMUNYUMYA MIXED PRIMARY
SCHOOL
PRIMARY LEAVING EXAMINATIONS
(P.L.E)
LANGUAGES SPOKEN AND THEIR COMPETENCE
LANGUAGE READING SPEAKING WRITING
English Excellent Excellent Excellent
Lusoga Excellent Excellent Excellent
Luganda Excellent Fluent Fluent
Kiswahili Excellent Fluent Fluent
CAREER AND PROFFESSION FOCUS/ OBJECTIVE.
To find a challenging position that can suit my professional competences, talents, capabilities, skills, educational abilities, ambitions and experiences and work to promote unique equitable contribution to the socio-economic progress through applying the creativity and problem solving skills, communication skills, administrative and collection/recovery skills to solve practical problems in business, communities, science and other fields.
WORKING EXPERIENCE
Eazy track/Tracknav smc ltd.
Repossession/Collection coordinator (Head of repossessionUg), 02/2020- Date.
• Monitoring and controlling of assigned asset finance portfolio using company software.
• Motoring of all company assets (vehicles) using the most efficient tracking system and devices and providing monthly movement reports to management.
• Coordinating with the repo team to help them locate the units under repossession using the GPS tracking system for stolen and overdue units.
• Identifying overdue clients who have failed to comply with the contractual payment schedule, and visiting them where the telephone follow-up deemed not effective.
• Prioritizing the collection assignments in accordance Eazy track collection policy.
• Proposing the best clients handling and debt collection strategies to the repossession team as the head of the repossession department
• Repossessing collateral once all previous communication attempts have failed.
• Identifying and applying most efficient communication tactics, persuading the client to close their overdue.
Watu credit Uganda limited,
Recovery officer, 06/2019 to 02/2020
Handling of assigned portfolio of overdue clients using company software
Using the most effective communication tactics to ensure the client’s overdue is settled Boda Boda Banja Limited Uganda, Iganga Branch,
Field Investigation and Collections Officer, 02/2016-05/2019
• As a field investigation officer, my role was to visit the new clients and collect the necessary information to upload in the customer data report
• To determine the credit worthiness of clients by collecting customer information when applying for a loan.
• Also handling company collection using the customer data report collected for all overdue clients.
SKILLS
• Creativity and problem solving skills
• Well-developed collection/ recovery skills
• Data management skills.
• Good verbal and written communication skills
• Ability to work in a challenging and highly demanding work environment
• Skills in community dialogue, priorities and evaluation
• Ability to work under minimum supervision
• Interpersonal skills and integrity
HOBBIES
• Analyzing and interpretation of data
• visiting of new places
• Sports mainly football
Referees
Mr. Tumale Richard, Operation manager Eazy track ltd 070******* Mr. Kisaame frank, my collection manager at boda boda banja ltd 075*******. Mr. Benjamin Byaruhanga was my head recovery at Watu credit ltd 078*******. Declaration
I Batulekeireki Emma solemnly declare and satisfy that the information I have provided is true and complete to the best of knowledge.
I am aware that this self-declaration is subject to review and verification and if such information has been falsified, I may be disqualified for fraud and /or perjury.
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