Csr Customer Service
Resume:
Beverly A. Anderson
Dayton, Ohio 45406
Your City, ST 12345
Metlife Auto and Home Insurance,
CSR III
September 1999 to June 2020
Responsible to deliver world class customer service to all our auto and Home customers. Would make changes to clients auto and Home policies. Answer any questions they may have about their coverages and/or their contracts. Worked on SWAT Team which was responsible to de-escalate calls and find workable solutions for the customers. Worked the specialty states..i.e MA, GA, NY, NJ AND NC due to di erent laws in the states for auto. Worked on specialty projects and focus groups to help the company try new ideals and procedures. Employee of the year 5 years running. Worked from home as a virtual agent the last 16 years CUC - SHOPPING SERVICE
CSR II
May 1995 to June 1999
This was a retention/sales position. Had to explain to customer how the shopping worked and how it could benefit them and their family. Would also upsale customers on other products and services that CUC could o er.
Company, Location — Job Title
MONTH 20XX - MONTH 20XX
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.
EDUCATION
School Name, Location — Degree
MONTH 20XX - MONTH 20XX
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore.
School Name, Location — Degree
MONTH 20XX - MONTH 20XX
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam. PROJECTS
SKILLS
Lorem ipsum dolor sit amet.
Consectetuer adipiscing elit.
Sed diam nonummy nibh
euismod tincidunt.
L aoreet dolore magna
aliquam erat volutpat.
AWARDS
Lorem ipsum dolor sit amet
Consectetuer adipiscing elit,
Sed diam nonummy
Nibh euismod tincidunt ut
laoreet dolore magna aliquam
erat volutpat.
Lorem ipsum dolor sit amet
Consectetuer adipiscing elit,
Sed diam nonummy
Nibh euismod tincidunt ut
laoreet dolore magna aliquam
erat volutpat.
LANGUAGES
Lorem ipsum, Dolor sit amet,
Consectetuer
Project Name — Detail
Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
Contact this candidate