Customer Service Janitor

Hello

I’m Mercedes (Rose) Farmer

Number: +1-256-***-****

Email: ************@*****.***

Skills

Hard Skills: Cashier Skills- Computer Troubleshooting- Customer Service Skills Soft Skills: Emotional Intelligence- Critical Thinking- Adaptability Experience

May 2014 - May 2018

Martha’s Skillet, Rome Georgia- Janitor, Stocker, Dishwasher, and Table Busser

● Worked after school .

January 2016 - May 2018

Martha’s skillet - Food Bar worker, Cashier, Grill Cook

● Also picked up the phone to make orders that were called in. August 2014 - May 2018

College and Career Academy - High School Pathway: Healthcare (CNA Classes and Clinicals)

● August 2014-May 2015 took classes on Basic Anatomy.

● August 2015- May 2016 took classes for Basic healthcare.

● August 2016- May 2017 took classes in advanced Healthcare

● August 2017- May 2018 did CNA Classes and Clinicals. May 2018- April 2022

Military - Trained as an Army soldier (specializing in computers and radios)

● Learned basic troubleshooting and networking.

● Learned how to program radios

Education

March 2019- April 2019

US Army - Fort Gordon

● Electricity Basics

April 2019-May 2019

2

● Introduction to networking

January 2020- October 2021

US Army - Landstuhl Germany

● Cyber Awareness May (2019)

● Understanding Psychological Conditions (July 2019)

● Concussion Training for soldiers (Jan 2020)

● Distributed Leaders Course (February 2021)

● Controlled to Unclassed Information (October 2021)

● Joint Staff Annual Ethics (October 2021)

Awards

● Highschool award for completing CNA testing and Clinicals (green cord)

● Military awards

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