Allegra Holmes
Administration/Customer Services
Augusta, GA 30906
************@*****.***
Motivated professional seeking work in the fields of Administration/Customer Services Core Strengths:
Exceptional communication skills, Dependable, Pays attention to detail, Customer Service Experience, Cosmetology School Graduate
Willing to relocate to: Augusta, GA - Atlanta, GA - North Augusta, SC Authorized to work in the US for any employer
Work Experience
Package Handler
FedEx Ground - Augusta, GA
June 2022 to Present
Sort packaging for FedEx Ground delivery.
Packer
Ferrara Candy Company - Augusta, GA
July 2021 to May 2022
Responsible for packing the correct cookie quantity, and keeping up with production speed. Customer Service Representative
Teleperformance Call Center/Remote - Augusta, GA
October 2016 to April 2019
• Provided excellent customer service to Wellcare Insurance Providers and Members by relaying select information as it pertains to Wellcare Insurance Policy regarding the billing process
• Reviewed claims and provided information in reference to services rendered by Network Providers and Facilities.
Education
Certification in Cosmetology
Georgia Institute of Cosmetology - Augusta, GA
January 2020 to May 2021
Certification in CNA
Atlanta Job Corps - Atlanta, GA
April 2014 to September 2014
High School or equivalent in Dual Prep Diploma
Cross Creek High School - Augusta, GA
August 2004 to May 2008
Skills
• Hair Care
• Cosmetology (1 year)
• Administrative Experience
• Organizational Skills
• Computer Skills
• Communication Skills
• Time Management
• English
• Typing
• Microsoft Word
• Computer Literacy
• Entry Level Cosmetology (1 year)
• Data entry
• Customer service (5 years)
Languages
• English - Fluent