Administrative Assistant Front Desk bilingual administrative assistant

Roselaine Kern

TUCSON,Arizona * 520-***-**** * *****************@*****.***

Professional Summary

Skilled bilingual administrative assistant and receptionist.

Skilled Elementary and Language teacher, effective at providing individualized support to all students.

Energetic driven to continue to learn and grow professionally.

Understand and implement teaching strategies.

Excellent at team work, communication with co-workers and costumers.

Skills

*Safety awareness

*Relationship Building

*Friendly personality

*Problem-solving skills

*Activity planning

*Time management

*Organization

Work History

Bilingual Recepcionist, 2005 – 2006

Aquarios Praia Hotel

*Checked-in Guests

*Handled Guest Inquiries and Complaints

*Answered Phone calls

*Processed Payments

Bilingual Administrative Assistant / Receptionist, 2006 – 2007

Marcos Gois Photography ( Aracaju/Sergipe/ Brazil)

*Welcomed costumers, kept the office organized, made sure the various appointments and meetings on the schedule were kept straight and managed the flow of visitors or costumers at the office. Answered phone calls and took notes about them whenever necessary.

*Transferred data from paper formats into digital files or database systems.

*Managed paper and electronic filing systems, handled mail and operated a variety of office machines such as computers, telephones, fax machines and equipment.

Typist, 2007-2008

DETRAN/SE (Department of transportation of Sergipe) – Aracaju/Sergipe/Brazil

*Transferred data from paper formats into digital files or database systems.

*Took notes at meetings with managers and others to create detailed texts.

*Edited and completed work for grammar, spelling and punctuation.

*Gathered and organized typing material.

*Gave information about tags, fees and services.

*Entered information into database system about fees related to vehicles and driver’s license registration and renewal.

*Answered the phone whenever necessary.

English and Spanish teacher, 2008 to 2010 / 2014 to 2017

Yazigi 13 de Julho and Yazigi Jardins ( Aracaju/Sergipe/Brazil)

*Planned and ministered English and Spanish classes to kids, teens, adults and elders.

*Participated on training and meetings for more learning and to improve performance in class.

*Had meetings with students and parents about their improvement, behavior and grades in class.

*Graded tests and transferred data into the school’s computer system.

Elementary Teacher, 2015-2017

Maple Bear Aracaju ( Canadian bilingual school in Aracaju/ Sergipe/Brazil)

*Planned and ministered Language, Math and Science classes to first and second grade students.

*Participated on training and meetings for more learning and to improve performance in class through the bilingual methodology used by the school.

*Had meetings with principal, coordinators and parents about their students and kids improvement, behavior and grades in class.

*Graded tests and transferred data into the school’s computer system.

Reseacher, 2020

Exactstaff

*Administrative Assistant: Check ins for The Jem show and for new colleagues for Target.

*Got in touch with candidates that I applied to our job posts and did the prescreening to get them ready for their interview.

Receiving Associate,2020

Macy's

*Received all new merchandise and got them ready to go to the floor. Assisted with whatever the store needed and also assisted clients on giving them directions and information.

Outbound Team Member,2020

Target, Distribution center

*Worked in different areas such as Outbound, Inbound,shipping and order start.

Outbound Adjudicator,2021

Maximus ( Through Apple One, staffing agency)

*Adjudicated Benefits claims for the state of Arizona regarding Covid-19.

Medical Records/ Front Desk,2022

Catalina Pediatrics in Tucson AZ

*Organized files and documents on paper and on computer of all medical records for patients and doctors. Checked in patients for their appointments.

Education

11/2004, American Baptist School ( Aracaju/ Sergipe / Brazil) High School

08/2006 to 08/2009, Letras Espanhol ( Spanish degree) Federal University of Sergipe (Did not graduate)

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