Warehouse Associate Customer Service
Resume:
Apolina Ayamba
Roanoke, VA *****
***************@*****.***
SUMMARY OF SKILLS
Upcoming Medical Administrative Management Technology program graduate with a solid academic background in medical office procedures, front-desk reception, HIPAA rules and regulations, medical terminology, and medical records management.
Possess customer service experience with the ability to communicate effectively and professionally.
Computer proficient in QuickBooks, Microsoft Word, Excel, Outlook, and Access.
Developed skills in essential creating and editing business documents.
Fluent in additional languages including Swahili and Kibembe.
.
EDUCATION
Virginia Western Community College, Roanoke, VA
Associate of Applied Science (AAS) in Administrative Management Technology
Specialization - Medical Administrative Management, August 2022
RELEVANT COURSES
Microcomputer Office Applications
Office Administration I and II
Microsoft Word
Health Records Coding
Computerized Accounting
Medical Terminology
Introduction to Medical Practice Management
Word Processing Advanced Operations
Legal Aspect of Health Record Documentation
Business Communications
Introduction to Desktop Information Management
Keyboarding for Speed and Accuracy
Business Math
Editing/Proofreading Skills
WORK EXPERIENCE
Panera Bread, Roanoke, VA
Customer Associate (Seasonal), July 2018 – August 2018
Delivered friendly and efficient customer service by assisting customers with purchases using the cash register and taking food orders to patrons.
Demonstrated skills in problem-solving, working on a team, focusing on the details, professional communication, and customer support skills.
Bimbo Bakeries, Roanoke, VA
Warehouse Associate (Seasonal), June 2019 – August 2019
Accurately counted and checked products for quality and loaded products into shipping boxes.
Followed all safety procedures learned through Company approved and required training.
Lingo Staffing, Roanoke, VA
Picker/Packer (Seasonal), July 2021 – August 2021
Picked appropriate items for customer orders from the production line according to specifications in the computer system.
Demonstrated skills in working without supervision and in a fast-paced production environment.
Contact this candidate