Customer Service Data Entry
Resume:
Kenneth Taylor
Greensboro, NC *****
*.*********@*****.***
Work Experience
Logistics Associate
Amazon Fulfillment Center - Whitsett, NC
September 2021 to June 2022
Receiving packages from other locations to be shipped out. Includes sorting packages on the assembly line. Scanning packages to be sort to the right location at a fast pace also maintaining the warehouse to be organized
Logistics
honda power and equipment - Swepsonville, NC
February 2021 to April 2021
• Forklift driver
• Unloading trucks
• Keep all lines full with equipment needed
Building Materials Associate
Lowe's - Greensboro, NC
November 2019 to December 2020
1. Forklift driver
2. Woodcutting
3. Customer service
Customer Service/Call Center
IQOR - Charlotte, NC
September 2012 to December 2014
I worked for blockbuster when I was a junior in high school. I was a cashier. I closed every night and help customers find movies. I handle money and made deposits at the bank. I worked at Citicards for 4 1/2 years collecting money from customers who were card holders for Citicards. I got the gold medal every month for my customer service with our clients in collecting money. I worked at IQOR I assist with electric Service.
Customer Service/Collection
Citi Cards - McLeansville, NC
September 2009 to June 2012
assist clients in providing customer service in regards to the credit cards. Collecting money from customers of balance on the use of their cards
Customer Service/Cashier
Block Buster - Greensboro, NC
August 2005 to June 2009
Customer Service/Cashier.
Education
High School Diploma in Business Administration
North Carolina Central University - Durham, NC
August 2004 to May 2005
Skills
• Call Center
• CSR (10+ years)
• Excel (10+ years)
• Office Experience
• Microsoft Word (10+ years)
• Customer Service (10+ years)
• Sales (10+ years)
• Cash Handling (10+ years)
• Administrative Experience
• Data Entry
• Computer Skills (10+ years)
• Windows Xp (5 years)
• Forklift (2 years)
• Microsoft Outlook
• Logistics (2 years)
• Warehouse Management (2 years)
• Order Picking (2 years)
• Operating Systems (2 years)
• Pallet Jack
• Packaging
Certifications and Licenses
Forklift Certified
November 2019 to Present
1. Loading
2. Unloading
3. Adjusting
4. Using all forklift trucks
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