Customer Service Front Office

JOSTON D’SA

PO Box – **, Manama, Bahrain

Email - *********@*****.***

Mobile – 38416978

OBJECTIVE

Recent university student seeking to gain customer services skill set in an esteemed place.

Advanced knowledge of latest customer service practices and culture will be highly marketable as I have pursued a career in hospitality management.

EXPERIENCE

Intern from June 25th 2016 to July 15th 2016 at the Movenpick Bahrain In the F&B department

Intern from 25th May 2017 to 5th July 2017 at the Movenpick Bahrain in the Front Office department

Completed a six month internship program at the Intercontinental Regency Bahrain (IHG Group) from 16th May 2018 to 17th November 2018.

Departments covered –

Food and Beverage

Sales & Marketing

Kitchen,

Front office,

Finance

House Keeping

EDUCATION

The Indian School, Bahrain – S.S.L.C (10th)

2013

The Indian School, Bahrain – Pre University College (12th) 2015

Studied at Welcome Graduate School of Hotel Administration, Manipal – India-Bachelors in Hospitality Management

[2015 – 2019]

Studied at Air Academy Aviation & Hospitality Course, Mangalore – India

[2020 – 2021]

SKILLS

Languages- Fluent in English, Hindi,Konkani

Technical- Microsoft Office applications

Leadership - Rice Packet Challenge Head & Human Right Pledge Assistant Head

ACHIEVEMENTS

International Sommelier Guild Level 1 & Level 2

Highest Attendance in 2nd year

Human Right Pledge

WEAT Certificate

Outstanding contribution/Performance 2019

Rice Packet Challenge

PERSONAL INFORMATION

Sex and Marital Status: Male & Single

Date and Place of Birth: 29th June 1997, Bahrain

Nationality: Indian

Hobbies: Music, Football, Travel, Reading

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