Sales Associate Customer Service

FB Felipe Benavides

Lynwood, CA ***** 310-***-****

*******************@*****.***

PROFESSIONAL

SUMMARY

Hardworking employee enthusiastic about learning Business Financing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills. Successful background consistently surpassing targets. SKILLS Closing sales

Problem solving strength

Customer Relations

Strategic planning

Demonstrating Products

Teamwork

Scheduling

Heavy Lifting

Loading and unloading

Problem-solving skills

Time management

Verbal and written communication

Equipment monitoring

Blockchain Technology Focused

WORK HISTORY SALES AGENT 01/2022 to CURRENT

De La Sierra Firm Compton, CA

Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns. Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages. Developed and delivered engaging sales presentations to convey product benefits.

Trained and developed new sales team associates in products, selling techniques and company procedures.

Increased sales and customer satisfaction through personalized servicing. Assisted call-in customers with questions and orders. Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.

Performed cold-calling and follow-ups with leads to secure new revenue. Trained and mentored new sales representatives.

Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

DELIVERY DRIVER 12/2021 to 01/2022

EC Mobile Irvine, CA

Delivered packages to customer doorsteps and business offices. Maintained upbeat, positive attitude in busy, customer-focused environment.

Read maps, followed oral and written instructions and used GPS technology to make deliveries.

Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

Assisted warehouse staff with tasks during downtime. DRIVER/MOVER 06/2016 to 09/2021

Dorm2Dorm Los Angeles, CA

Obtained customer signatures to complete and process paperwork. Delivered goods and products to customer on time and in excellent condition.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Planned and adjusted optimal routes based on traffic and weather conditions.

Loaded and secured items in trucks to avoid damage to parcels during delivery.

DELIVERY DRIVER 10/2020 to 02/2021

Moa Moa Compton, CA

Completed on-time deliveries by choosing best and most efficient routes. Loaded truck and properly secured items to prevent damage for deliveries. Communicated customer complaints, requests and feedback to company management for swift resolution.

Completed rush deliveries on tight timetables to satisfy customer needs. Kept detailed mileage and fuel reports to track overall fuel costs. Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.

Adhered to safe lifting techniques to avoid injuries. Fostered positive working relationships with regular customers. EDUCATION High School Diploma

Marco Antonio Firebaugh High School, Lynwood, CA

Member of IB Honors Society

Elected Captain of Varsity Baseball Team

Business

California State Polytechnic University, Pomona, Pomona, CA Continuing education in [Business & Kinesiology]

HOBBIES Sneaker and clothes resell, Buy Rare limited clothing pieces and shoes for retail price and resell them for more

Trading Crypto/ Stocks

LANGUAGES Spanish

Native or Bilingual

English

Native or Bilingual

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