Diya Robinson
Henrico, VA
********@*****.***
Objectives
To obtain a full-time position with your company.
Education
Glen Allen High School
June 2017
Experience
McDonald’s – March 2017 – Current
Assistant Manager
Conducts objective evaluations on Customer Experience Visit and Food Safety
Ensure the restaurant meets all National Restaurant Building and Equipment Standards)
Protects the McDonalds brand by identifying issues that may pose risks to customer experience and brand perceptions
Builds deep expertise in a specific Restaurant Department Management system
Provides expert coaching to team members
Serves as a Subject Matter Expert to provide support to restaurants to resolve issues
Resolve customer complaints with a smile
Subway- March 2015 – March 2017
Sandwich Artist / Cashier
Greet guests and preparing their orders.
Have a complete understanding of menu items and explains them to guests accurately.
Use Point of Sale system/cash register to.
Collects payment from guests and makes change.
Performed Cash-In Procedure will accounting for all forms of money
Prepares food neatly, according to formula, and in a timely manner.
Restocks items to ensure a sufficient supply throughout the shift.
Understands and adheres to proper food handling, safety and sanitation standards
Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
Performed paperwork duties as assigned.
Skills
Expertise in Customer Service
Microsoft Office Applications
Data Entry
Computer Knowledge
Mathematical Calculations
Interests
Assistant Track Coach