Office Assistant School Secretary
Resume:
MONICA E CARDEL
adryyc@r.postjobfree.com
Orlando, Florida
EXPERIENCE
Oct 2021 — July 2022 • Operation Assistant, Vacation Homes
Scheduled meetings with potential owners and reported repairs, renovations, and unit maintenance.
Communicated reservations, check-ins, and all inquiries with guests. Responded using an online booking software (guesty.com).
Coordinated schedules with cleaning and maintenance staff. Restocked necessities and provided emergency maintenance and inspections.
Provided exceptional customer service to all guests and ensured their satisfaction with their housing and experience.
June/July 2018 — 2021 (Summer Position Only) • Office Assistant, East Lake Elementary
Answered phone calls and scheduled appointments and reservations as needed.
Organized school schedules and calendars and published for staff and students.
Ordered supplies for both office and classrooms.
Performed clerical duties such as copying, faxing, emailing, sorting mail.
Communicated to staff and students school news and changes to the schedule or calendar.
July 2009 — July 2021 • ESOL and ESE Teacher AID, Osceola County Schools
Assisted ESOL students with speaking, writing, and reading.
Prepared lessons for small groups and one-on-one students using Language Power Program.
Administered tests and communicated student progress to parents and the Multicultural Program—data tracking.
Translated meetings, conferences, and paperwork and assisted parents through parent-teacher conferences.
Organized monthly cultural events.
Maintained file documents and records from the ESOL department. Updated records and filed paperwork.
Assisted multiple special-need students throughout the years with social and educational skills.
SKILLS
Crisis intervention, behavior management, patience, flexibility, and tenacity.
Experience in managing people from elementary school students to adult tenants.
Strong communication skills with a focus on customer satisfaction.
Fluent in English and Spanish.
ACCOMPLISHMENTS / AWARDS
2014/2015 East Lake Elementary Support Staff of the Year
2018/2019 East Lake Finalist Support of the Year
REFERENCES
East Lake Elementary, Yolanda Cantrell, School Secretary — 407-***-****
Vacation Homes, Adriana Hiesinger, Manager — 407-***-****
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