Front Desk Customer Service
Resume:
Jackie Olson
Palm Coast, Florida 32137
Cell: 630-***-**** Email: adrywn@r.postjobfree.com
“Looking to change directions with employment into customer service, while using my expertise and knowledge in the health-related fields and the companies that serve our community.” Professional Summary:
Licensed Occupational Therapist with 30+years in the field of Occupational Therapy in a variety of settings including Home Health, Skilled Nursing Facilities, Acute Inpatient Care and Rehabilitation, and the Educational System. I am an enthusiastic team player committed to delivering quality care and service to all clients.
Licenses and Certifications:
Occupational Therapist Registered and Licensed in Florida, CPR Certified Skill Highlights:
*Knowledgeable in providing Occupational Therapy services to individuals with a variety of special abilities.
*Knowledge in appropriate activities to support and provide inclusion for the youth within our community.
*Focused in the areas of kindness, acceptance and belonging in the community.
*Good time management skills and proficiency with treatment and documentation.
*Able to provide team training and supervision for staff, students, and volunteers.
*Ability to assess, establish and modify treatment programs and goals. Professional Experience:
Florida:
May 2022 to Current:
Providing Occupational Therapy Home Health and Skilled Nursing services PRN for adults via Home Health and Skilled Nursing Facilities in Flagler County.
Occupational Therapist providing services in the Flagler School district: August 2017 to May 2022:
Providing Educational Occupational Therapy services in the educational environment, grade levels Pre-K to 12th grade and transitional work programs. Consultations, Evaluations, Assessments, Treatments, Support Services as well as advocacy provided in the school setting. Proficient in Individual Educational Plans, 504’s, and Standardized Assessments appropriate to the educational environment. Occupational Therapist:
September 2016 – August 2017:
Providing Occupational Therapy Home Health services PRN for adults in home environments, including Independent living and Assisted Living environments. 2
Illinois:
Occupational Therapist for Northwest Therapy Inc.: July 2015 to Sept 2016:
Providing Home Health Occupational Therapy Services including Assessments, Progress notes, Plan of Cares, and Documentation using Therapy Boss. Also involved in Supervision of other therapist in documentation and services.
Occupational Therapist for Select Rehabilitation:
July 2004 to August 2015:
Staff Occupational Therapist responsible for Evaluations and Assessments, Treatments, Trainings, and Outcomes including Discharge Assessments and Restorative Programs in a Skilled Nursing Facility. Occupational Therapist for Presence Mercy Medical Center: April 1999- December 2012 Full-time to PRN employment: Staff Occupational Therapist responsible for Evaluations and Assessments, Treatments, Trainings, and Outcomes including Discharge Assessments in Inpatient Acute Care Education and Training:
Bachelor of Science: Occupational Therapy, 1994
University of Illinois at Chicago - Chicago, IL, USA Associate of Applied Science: Occupational Therapy Assistant, 1990 College of DuPage - Chicago, IL, USA
Continuing Education: Focus of education is with kids with Autism, ADD and ADHD, Community Service: Founder of a local non-for-profit for kids with special needs called Haley's Playground, Coach for a Cheer Ability Team, and Volunteer for Special Olympics and local organizations for kids with disabilities.
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