Customer Service Data Entry

Joshua Case

**** ** **** *** **********, FL *****

Telephone: 954-***-**** Email: ************@*****.***

Quality Assurance

I am a dedicated goal driven individual looking for the opportunity to demonstrate and maximize my leadership and motivational skills within a company that I can grow and gain great experience. I am experienced in leading multi-million-dollar projects and overseeing all aspects of equipment and material management along with the planning and execution. I can and will be an essential asset to the company.

Professional Strengths:

Risk assessment and safety

Training & Development

Good oral and written communications skills.

Key Achievements:

Contributed to good customer service

CCA of the month with passing quality score of 95%

Monthly KPI goals met consistently

Professional Experience:

Customer Care Advocate 06/2019- Present

Vita Care Prescription Services

Work closely with physicians, pharmacies, and payers to guarantee patients have easy and convenient access to their prescribed therapy.

Contributed to good customer service

CCA of the month with passing quality score of 95%

Customer Service/ Sales 04/2016- 02/2019

IRT/ Iqor -T- mobile

Help trainers assist with new hires right out of training.

Help customers place orders and provide quality customer service.

Made monthly goal each month

Overnight shift

Customer Service 01/2015- 08/201*-****-****

Chewy

Take inbound calls to help and satisfy the needs of pet owners.

Provide top notch quality service

Data Entry

Education:

South FL AC Allstar

Broward College

Valencia Community College

Piper High School

Contact this candidate