Customer Service Administrative

Lisa Cooper

**** ***** ******

Sheboygan, WI ****0

Phone 847-***-****

**********@*********.***

Areas of Expertise: Successful experience and achievements in communication, education, administrative duties, computer proficiency and customer service. I do enjoy working with people and feel that I have a lot of strengths working and interacting with customers. I am reliable, confident and know how to communicate effectively with others.

Experience:

Architectural Additions

Northbrook, IL 2013-Present

Customer Service

Answered all incoming, outbound inquiries

Meet and greet all new clients and visitors

Assisting with scheduling, calendars, and meetings

Maintained all inventory and office supplies

Remote since January 2020

JPM Construction Group, LLC

Chicago, IL 2008-2013

Client Relations/ Administrative

Developed new business and set up new accounts

Main Contact for clients, subcontractors and vendors

Answered phones

Scheduled customers and service deliveries

Assisted in administrative, entered all new customers in database

Kindercare

Buffalo Grove, IL 2004-2008

Teachers Assistant

Assist the lead teacher in planning the curriculum for math, reading, and arts

Supervised a class of 15-20 students

Maintained an open line of communications with all parents while briefing on their children progress

Helped conduct different recreational activities: drawing, coloring, homework, and reading

Heart 2 Heart

Schaumburg, IL 2001-2004

Membership Sales

Maintained a personal closing ration of 75-80%

Conducted face to face memberships sales presentation on a daily basis

Successful negotiated sales and contracts

Maintained excellent customer service, created positive internal and external relationships

Help and attended all membership events

Certificates: Moraine Valley Community College & Covid-19 Contract Tracer

Education: Childhood Education Certificate

References Upon Request

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