Customer Service Representative
Resume:
C. Trammell Resume
Chelsea Trammell
*** ****** **. ****** **- 80010
********.*********@*****.*** 720-***-****
Work Experience and Internships
October 2017/Present
Supervisor: Shockie Sayers
24-7 Intouch: Broadridge- Customer Service Representative, Denver, CO
- I assisted shareholders with maintaining their stock accounts, making any changes/updates that are requested by the shareholders to their accounts and keeping them up to date with any shareholder/company policies that they would need to be informed of.
-I assisted shareholders with completing a request to sell shares from their accounts.
-I made detailed notations in the accounts letting my other colleagues know what I have discussed with the shareholders.
February 2017/June 2017
Supervisor: Stephanie
First Transit- Bus Operator, Denver, Co
-Prior to starting my route I made sure that the bus was safe to operate by personally inspecting the bus making sure there was no damage to the inside or outside of the bus. I made sure all of the driving mechanisms were working (Brakes, Steering, Lights).
-I safely operated the bus traveling specific routes driving passengers to and from their destinations.
November 2015/November 2016
Supervisor: Miguel Sanchez
The Westin at Denver International Airport- Front Desk Agent, Denver, Co
-Alternate positions between the front desk and the back office, my front desk responsibilities include but are not limited to: checking guest in and out of the hotel as efficient as possible, making sure the front desk, lobby, and business center are clean at all times, assisting guest with hotel locations around the hotel.
-My back office responsibilities include but are not limited to: Assisting the front desk agent with future preparations for the hotel such as meeting events, room assignments, and answering any questions any incoming/ I house guest or potential guest may have, taking in room dining or and communicating with other staff to insure the guest food is being prepared and delivered quickly and efficiently.
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C. Trammell Resume
Education
Estimated Graduation: Spring 2021
Colorado Film School, Aurora, CO
Level of Education: A.A.S.- Film Writing and Directing Graduated: June 2012
Ohio Center for Broadcasting, Littleton, CO
Level of Education: Training / Certification
Certified in the State of Colorado to be a radio/television broadcaster. I can speak in front of a camera, speak on the radio, produce my own spots (T.V./Radio), and run a soundboard. Graduated: May 2011
Southwest Early College Charter High School / Community College of Denver, Denver, CO
Level of Education: College /High School Diploma
Earned 56 college credits on top of my High School Diploma Skill Sets
Microsoft (Word, Excel, PowerPoint, Publisher)
Filing/Records
Using Video Camera/Tripod
Management Office Safety
Cool Edit
Issue resolution
Good Oral, Written, communication skill
Business Math
Final Cut Pro
Leadership
Interpersonal skills
Work ethics/ Customer Service
Sam Broadcaster
Strong verbal communication
Mail Clerk Management
Excellent ability to multitask
Adobe Premiere
Recordkeeping
Analyze, troubleshoot, and resolve
Business English & Reports
Office equipment issues
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C. Trammell Resume
Awards and Accomplishments
Letter in Varsity Basketball
Offensive Basketball Player of the Year
Prom Princess- Junior Year
Prom Queen-Senior Year
Varsity Girls Basketball
OSHA Certification
Writing Awards
NCCER Green Certification
Student Council Treasurer- Freshman
OPAC Certified
Student Council Vice President-Sophomore
Highest leadership on the Collbran Job
Corps Center-Gold Coat
President Prom Committee-Junior Year
References
Erica Bratten
Supervisor: KJCT News 8
3018 Oakwood Dr. #B
Grand Junction, CO 81504
Marilyn Anderson
Instructor: Collbran Job Corps
57608 Colorado 330
Collbran, CO 81624
Rob Wagner
Supervisor: Gomilehigh.com (internet radio station) 404 S Upham St
Denver, CO 80226
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