Jyoti Bajaj

204-***-**** adrydc@r.postjobfree.com 896-b, jubilee avenue, winnipeg, MANITOBA

Summary

Analytical, dedicated manager with 4 years of experience providing leadership and direction to employees, teams, and departments

Experience

McCullough Family Restaurant Winnipeg, Manitoba

Assistant Store ManagerPresent

Identifying future hiring needs and developing job descriptions and specifications. Collaborating with department managers to compile a consistent list of requirements. Attracting suitable candidates through databases, online employment forums, social media, etc. Conducting interviews and sorting through applicants to fill open positions. Assessing applicants' knowledge, skills, and experience to best suit open positions. Completing paperwork for new hires.

Promoting the company's reputation and attractiveness as a good employment opportunity. Managing internship programs.

Keeping up-to-date on current employment legislation and regulations and enforcing them within the company. Providing recruitment reports to team managers.

Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 8.5% annually Developed relationships with new staff members, and assisted existing staff members in their career development Continually updated a leadership resume and honed skills by participating in various management training Assist in Inventory Management and Food Safety duties Supervise team members in order to ensure the quality of service. Supervise kitchen activities to ensure the quality of food Improved equipment maintenance and safety standards by 98%, which resulted in a 40% reduction in maintenance cost Recruited paid staff members

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Managed the work of employees, increasing crew efficiency Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services

Learning Disabilities of Manitoba winnipeg, MB

Human Resource Assistant

• Design job descriptions

• Introducing interview guide and score sheets

• Created Volunteer handbook

SkipTheDishes Winnipeg, Manitoba

Operational Specialist 03/2021 - 06/2022

• Provide live support

• Resolving conflicts with an emphasis on helping our partner succeed.

• Facilitate communication between all parties involved

• Go the extra mile to make sure that all stakeholders get the best experience. Easy Day, Retail Departmental Store, Punjab, India LUDHIANA, Punjab Cashier and Customer Service 05/2018 - 08/2018

Handled incoming and outgoing phone calls

Managing schedules for all the associates

Provided weekly store reports to the store manager Assisted customers to find the products and help them in any manner Greeted customers upon entrance and handled all cash and credit/debit transactions Assisted Customers over the phone regarding store operations, products, promotions, and orders Skills

Customer service, Computer literacy, Communication skills, Restaurant experience, Documentation review, Leadership, Microsoft word, Microsoft excel, Guest services, English Education

Manitoba Institute of Trade and Technology winnipeg, MB Human Resources 05/2020

Apeejay College Jalandhar, Punjab

Bachelor of Commerce 04/2014

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