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Customer Service Call Center

Location:
Washington, DC
Posted:
July 31, 2022

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Resume:

Daneta R. Payton

**** **** *****, ********* *

Washington, DC 20019

adryav@r.postjobfree.com

202-***-****

GOAL

To become a financially independent entrepreneur happily living my dream. I want to be an inspiration to my daughter and other women, by leading by example in all aspects of my life. I want to learn all aspect of business to successfully create my own brain and own multiple businesses of my own.

PROFESSIONAL EXPERIENCE

MERCHANDISER/CUSTOMER SERVICE FEBRUARY 2016 - PRESENT

Home Depot - 150 Hampton Park Blvd., Capitol Heights, Maryland 20743 301-***-****

Responsibilities includes but not limited to implementing company standards for appearance and arrangement fand ordering of merchandise. Plans and coordinates merchandise flow-through. Serving and maintaining all assigned locations according to a set weekly schedule. Provide fast friendly, and accurate service be actively seeking out customers to assess their needs and help. As an associate I must know about products using our tools and provide information to customer to sell projects. Understanding Microsoft word, and excel spread sheets are instrumental in the success of this position.

TRANSPORTATION/DISPATCHER JANUARY 2007 – AUGUST 20019

George Washington University - 2121 I Street NW, Washington DC 20052 202-***-****

Responsibilities includes but not limited to transporting university students by providing shuttle services that serve that university’s three main campuses. Duties may include the pickup and delivery of materials, basic maintenance inspections of the vehicles, and repair reports. Dispatch includes scheduling truck drivers, relaying details of trips, schedules, and driver logs.

WOLPOFF AND ABRHAMSON LAW OFFICE AUGUST 2004 – DECEMBER 2007

Call Center/File Auditor – 2020 L Street N.W. Washington DC 20036 240-***-****

Responsibilities include but not limited to all incoming calls, retrieving, and responding to all inquiries via phone, email, and personal visits. Taking accurate messages, ensuring all get to the appropriate team members. Maintaining and keeping important files, and documents in the office filing system. Maintaining the office phone logs, and visitor logs.

Using Word, and understanding the office spreadsheets, and power point presentations were a vital part of the daily duties. Responsible for researching and locating files needed for staff.

EDUCATION

PARKDALE HIGH SCHOOL

6001 Riverdale, Maryland 20737

301-***-****

General Studies

Class of 2002



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