ANDREA WILSON
**** ******** ***** ******, ***** Carolina 27707
H 919-***-**** C 919-***-**** *******@***-****.***
SUMMARY
A top-performing and resourceful technical sales engineer, with a successful record of accomplishment in test automation systems architecture, network administration, help desk operations, business development, framework design, implementations, upgrades, and migrations, all using Python frame with Selenium, Ranorex, and/or Python. A proven aptitude in utilizing strong technical and communication skills to inspire confidence and security with both the customer and the sales team. A versatile, forward-thinking producer, who utilizes experience, leadership, and passion to maximize the potential of the organization and strengthen its revenue streams.
TECHNICAL SKILLS
Selenium WebDriver
Ranorex
Rest API/Soap UI
Cloud Virtualization
Elasticsearch/Kibana
LogStash
Beats
iTest Automation
Velocity Resource Manager
Dockers/Kubernetes
Agile Product Management
GitLab/Git/SVN
Python 2.7/3.6
Robot Framework
MySQL/PostgresSQL/SQL Server
EXPERIENCE
AWSCOMP SERVICES, Durham, North Carolina
Python Sr Automation Engineer, July 2019 – Mar 2020
Contract automation developers to provide automation and python development for the Network Solutions Testing Team.
Develop new automation framework code and features in Python using Dockers containers and CI/CD deployment processes
Write, modify, and debug software for automation of test setup, test execution, or test reporting
Use source debuggers and visual development environments
Write code to create single-threaded, multi-threaded or user interface event driven applications, either stand-alone and those which access servers or services
Customer Training on the development environment.
Collaborate with co=located and remote colleagues to solve technical issues
Develop and execute tests, log, and track issues and drive them to resolution with verification or bug fixes, document test results, and research findings
Develop software/scripts as needed to assist in the systems validation process
CISCO SYSTEMS, RTP, North Carolina
Python Sr Automation Engineer, Oct 2018 – July 2019
The Solution Validation Services team (SVS) within Advanced Engineering, is looking for automation developers to provide automation and python development for the Network Solutions Testing Team.
Develop new automation framework code and features in Python using Dockers containers and CI/CD deployment processes
Write, modify, and debug software for automation of test setup, test execution, or test reporting
Use source debuggers and visual development environments
Write code to create single-threaded, multi-threaded or user interface event driven applications, either stand-alone and those which access servers or services
Play an active role in the design, development, and testing of applications in a networking environment
Collaborate with co=located and remote colleagues to solve technical issues
Develop and execute tests, log, and track issues and drive them to resolution with verification or bug fixes, document test results, and research findings
Develop software/scripts as needed to assist in the systems validation process
CISCO SYSTEMS, RTP, North Carolina
Security Data Validation/Data Analyst Engineer, Jan 2018- Aug 2019
Working with Cisco Product Security Incident Report team (PSIRT) on PISCES Project. Design and developed Security GAP Analysis on Cisco Products
Build custom code to manipulate existing data into consolidate exports for analysis, typically in Python and/or SQL.
Work with and analyze large amounts of data. Interact with functional experts, at all levels, to understand challenges and identify new opportunities.
Using Python manipulated data via web services, RESTAPIs, as PostgreSQL, Oracle, json and xml formatted data utilizing docker containers.
Collaborate with users and team members to provide accurate estimates for assigned tasks.
Work individually and as a team member to ensure stability of company production systems.
Develop and devise advanced analytical analysis, methods and tools for design, quality, production and engineering departments.
Provide expert perspective on modeling approach, technique and tools in resolving the engineering problem.
Help identify, assess, and document potential data sources and flows, and analyze existing data warehouses to determine relevance trends to engineering and customer needs.
SPIRENT COMMUNICATIONS, Durham, North Carolina
Automation Test Architect/Sales Engineer, 2009-2017
Using SDLC, Collaborated with large clients to analyze computing and network test automation requirements.
Designed and developed cross-platform test automation framework for L1-L2 networking protocol for highly successful client test environment using different scripting technologies e.g. ( TCL, Selenium, Ranorex, Rest APIs and Soap UI)
Manage a group a team of manual and automation engineers for development and implementation of large client test environment and infrastructure.
Developed and managed project plans while providing status updates to management.
Prepared technical architecture proposals and conducted Proof of Concepts (POCs) for enhancements and integration of existing third-party hardware and software systems.
Develop server virtualization strategies using Vmware
WIND RIVER SYSTEM, Durham, North Carolina
Technical Support Manager, 2005-2009
Oversaw day-to-day customer interactions and provided post-sales operational support for embedded systems development tools for North America.
Ensured customers’ contract and delivery needs were fulfilled in a professional and courteous manner.
Reviewed results of customer service levels, including customer satisfaction and retention, quality results, and budget attainment.
Focused on continuous improvement of day-to-day operations, monitoring, and customer satisfaction.
Fostered team-oriented, customer-responsive, and quality-driven environment.
Made recommendations to senior management on all business practices and tools, subsequently supervising implementation of any process changes and ensuring achievement of departmental goals and objectives.
Built effective working relationships with peers, counterparts, and members of other functional areas, encouraging team focus on implementing, supporting, and achieving business goals and objectives.
ADDITIONAL EXPERIENCE
Pre-Sales Engineer/Field Application Engineer, 2001-2005. Oversaw pre- and post-sales activities for strategic and geographic embedded systems customers. Led architecture and developed and presented customer with solutions in support of sales opportunity. Delivered on-site consulting, debugged, and assisted customer designs. Developed and reviewed technical content for online support and training programs. Participated in product life-cycle processes, including MRD, beta, FCS, and retirement. Created and delivered customized demonstrations and presentations. Provided post-sales technical support.
NORTEL NETWORKS, Raleigh, North Carolina, Pre-Sales Network Engineer, 1998-2001. Spearheaded extensive architecture analysis and design of data and voice network for enterprise customers, ISP, CLECs, and RBOCs. Designed and configured customer WAN infrastructure. Created Internet connectivity infrastructure for meeting bandwidth requirements. Negotiated with ISPs, switching from T1 to flexible T3 lines and configuring and replacing existing Cisco 1605 series routers with Cisco 3640 routers. Built customer network modeling and customer's voice and data traffic analysis. Oversaw customer systems design and installation.
U.S. NAVY, Norfolk, Virginia, Computer Networks and Operations Manager, 1996-1998. Oversaw 24x7 operations of network operations center, including backup, security, and user help systems. Consulted with users, management, vendors, and technicians to assess computing needs and system requirements. Directed daily operations of department, analyzing work flow, establishing priorities, developing standards, and setting deadlines. Assigned and reviewed work of systems analysts, programmers, and other computer-related workers. Developed computer information resources, providing for data security and control, strategic computing, and disaster recovery.
EDUCATION
SAINT LEO UNIVERSITY, Tampa, Florida
B.S., Information Systems
AFFILIATION
Project Management Institute (PMI)
CCNA Certified