Data Entry Customer Service
Resume:
SILVIA MUSTEATA
Natick, MA ***** 857-***-**** ********.*******@*****.***
SUMMARY
Certified as a Pharmacy Technician in MA bringing 4 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. SKILLS
Data Entry
Relationship Building
Medication Documentation
Verbal and Written
Communication
Prioritization and Organization
Payment Processing
ERP Software
Customer Service
Answering and Routing Calls
Insurance Billing
Supporting Pharmacy Operations
Problem-Solving Skills
Insurance Verification
EXPERIENCE
06/2018 to 08/2022 Pharmacy Technician
Bouvier Pharmacy Marlboro, MA
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Prepared prescription transfers to other pharmacies. Verified prescriptions and drug labels, documents and packages. Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests. Entered patient and medication information into Software to generate prescription labels.
Requested scripts from doctors and verified insurance and coding. Interpreted and processed medication orders under supervision of pharmacist.
EDUCATION AND TRAINING
01/2018 Course Certificate: Introduction To Financial Accounting Wharton University Pennsylvania
11/2017 Course Certificate: Introduction To Marketing Wharton University Pennsylvania
Associate of Science: Business Administration And Management Academy of Economic Studies of Moldova Chisinau
LANGUAGES
Russian:
Professional
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