Personal Support Customer Service
Resume:
BLESSING MBONG
Phone: 647-***-****
Email: ****************@*****.***
Hiring Committee
Re: Application for a Personal Support Worker position
Dear Employer,
I am writing to apply for the position of a personal support worker at your institution. I am a graduate from the Acedemy of Learning college institute and have acquired the necessary knowledge and skills to enable me to successfully fulfill the responsibilities of this opportunity.
Caring for others is my passion and as someone who has compassion for people especially the vulnerable, I believe I will make a remarkable difference in the lives of your residents. I work well in a team environment and can juggle many tasks at a time to ensure goals are met. Having completed my field placement at 1130 Bough Bechees(Rever) retirement home and supportive housing respectively, the experience has added extra skills and knowledge and makes me more confident with future tasks. I also have experience as a Personal Support worker at Norfinch Care Community and Circle of Care Agency. Also, a nurse in an health centre in Douala, Cameroon.
My word processing ability is quick and accurate.
I possess First Aid, CPR/AED certification, Nonviolent Crisis Intervention Prevention certification (CPI) and Safety Management certification respectively. My English verbal and written communication abilities are excellent. I am available to work at all times, including weekends.
I would look forward to the opportunity to meet with you to discuss how my skills and experience will enable me to successfully and positively fulfill the responsibilities of this position.
Yours truly.
Blessing Mbong
Phone: 647-***-****
Email: ****************@*****.***
BLESSING MBONG
APT: 407-40 county court boulevard
OBJECTIVE: Personal Support Worker Position.
HIGHLIGHTS OF QUALIFICATIONS
Have over 5 years of experience working with the Elderly, persons with disabilities and developmental delays
Possess a diploma in Nursing and Licensed as a Registered Nurse in Cameroon
Experienced in client -community networking to promote client independence, respect and self-worth
Experienced in the proper use of mechanical lifts to facilitate safe patient transfer
Provides safe client environment which includes teaching regarding the safe use of assistive devices and fall prevention
Education
Personal Support Worker Certificate
Acedemy of Learning college 2022
First Aid and CPR Level C, Certification
Crisis Intervention and Prevention Certificate 2016
Safety Management Certificate
Alzheimer ’s Disease Certificate
Medix College of Healthcare 2016
Nursing Certificate
St Joseph Nursing Training College Buea, Cameroon 2009
Awards &Achievements
Personal Support Worker certificate
Standard First aid Level C certificate
Customer service and cash registry certificate
Alzheimer’s Disease Certificate
Clinical Experience
Personal Support Worker Ukranian Canadian Care Center March – May 2017
Assisted residents with activities of daily living including personal hygiene, grooming and feeding.
Recognized and reported changes in residents’ behaviour/condition
Administered bedside and personal care to residents such as aid in ambulation
Utilizes therapeutic communication by establishing a working relationship with resident/families and co- workers for the purpose of meeting the resident needs; ensuring respect, dignity, individuality of each resident and staff member
Participates with other team members in formulating, delivering and reporting the daily resident care needs and personal preferences
Attending and gathering pertinent data from report
Seeking direction from registered staff
Observing resident for any changes and reporting immediately to the registered staff
Personal Support Worker Western Garden Retirement Residency April –May 2017
Observed, communicated and socialised with clients
Assisted with integrating clients into the program activities
Assisted in dietary planning, meal preparation, serving of meals
Provided physical assistance for clients according to their special needs
Provided personal care and assistance for activities of daily living (ADL)
Escorted clients in the van with the driver and assisted with housekeeping tasks
Work History
Personal Support Worker Norfinch Care Community Jun 2015-Present
Assist residents with activities of daily living including personal hygiene, grooming and feeding, including administration of meals through a G-tube
Administered bedside and personal care to residents such as aid in ambulation, and colostomy bag change
Provide transportation to physicians appointment and outpatients appointments
Provide live in care for patients in the privacy of their homes
Performed routine housekeeping duties such as laundry, washed dishes and made beds
Registered Nurse Solidarity Clinic Buea Cameroon Sep 2007 –Jun 2014
Provided care and companionship for individuals with mental health issues and developmental disabilities
Assessed patients, identified medical changes in condition and provided appropriate nursing intervention
Monitored, addressed, documented and reported signs and symptoms in patients’ condition
Administered medications and treatments as prescribed by physicians and according to established policies and protocols
Educated and instructed patients and families on how to follow up treatment upon discharge
Contact this candidate