Insurance Adjuster and Sales Representative

Traudney L. Byerly

***** ********* **** **********, ** 77356 409-***-**** ************@*****.*** OBJECTIVE: Organized and focused Insurance Inspections professional with more than 6+ years experience seeking an opportunity to use my skills/qualities as a Virtual/Field Insurance Adjuster. EDUCATION:

Texas Pre-license 40-Hour Classroom Training & Exam Completed 1st Source Adjuster School - July 2022

Xactimate X1 Training Completed

1st Source Adjuster School - July 2022

Bachelors of Arts in Social Science

Ashford University, Clinton, IA - January 2011

High School Graduate Newton High School, Newton TX - May 1991 AREAS OF EXPERTISE:

Conducting residential and commercial property inspections for the purpose of processing insurance claims.

Scheduling appointments for home inspections and documenting findings in detailed reports.

Measuring and taking photographs of home to provide valuations and property assessments, on behalf of insurance companies, mortgage companies, and/or financial institutions.

Taking customer calls and providing accurate, satisfactory answers to their queries and concerns.

De-escalating situations involving dissatisfied customers, offering assistance and support.

Collaborating with other call center professionals to improve customer service. SKILLS & QUALITIES:

Excellent Customer Service

Effective Time Management

Computer and Technology Proficient

Honest and Integrous

Determined to Succeed

WORK EXPERIENCE:

Superior Support Services, Montgomery, TX 08/2016 – Present Contracted Insurance Inspector

M&T Solution, Inc, Montgomery, TX 05/2018 – Present Virtual Call Center Owner/Agent

LICENSES AND CERTIFICATIONS:

● Texas All-Lines License #2873933, Effective: 07/2022 Licensed In: TX and more are being added

● Group 1 Life Insurance License #981156, Effective: 12/1999 Licensed in TX and 29 other states

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