Receptionist Sta

Vivian Lopez 619-***-****

********@*****.***

WORK EXPERIENCE

Alfa Romeo of San Diego, Kearny Mesa — Receptionist/ O ce Assistant

MAY 2018 - AUGUST 2018

During my time here, I welcomed customers, answered their questions, and showed them to sales sta . I also stocked supplies, filed papers for the business o ce, and called/emailed customer leads (sales experience). I was also in charge of ordering all supplies needed and receiving/sending packages for the dealership.

Nanny, San Diego

2014 - PRESENT

I have extensive experience taking care of children 4 months - 10 years of age. My experience includes; bottle feeding, changing diapers/clothing, giving baths, and assessing the child’s needs when upset, in order to find a solution. I also have to keep the child preoccupied and guide their behavior. In order for them to listen and respect me, I make it clear that I am the authority figure, and as such, I get to play the role of manager. College Nannies and Tutors

August 2018- June 2019

I promoted language skills through reading and storytelling. I also transported children to and from school, play dates, and extracurricular activities. Worked with parents to develop and implement discipline programs to promote positive behavior. I also made sure to organize activities that enhance children’s physical, emotional, and social well-being.

Bureau of Investigation, San Diego County -

Intern/Investigating Welfare Fraud

June 2019 - August 2019

I worked at the Kearny Mesa branch reading field investigators’ reports. There were usually 100- 200 reports that I would read during the day. I would then build a spreadsheet with a breakdown of the reports, analyzing the information requested by the county.

SKILLS

I like to get my work done

quickly and e ciently. I

communicate e ectively in

the workplace with both

customers and coworkers.

Once my assigned tasks are

complete, I look for extra

work to focus on and finish. If

something needs my

attention or I could provide a

solution to a problem not yet

noticed, I’ll get it done

without being told to.

I would also describe myself

as; friendly, patient, reliable,

determined, positive,

self-motivated, pro-active

and independent.

I am able to work e ectively

within a team, however I am

most successful when

working independently.

Able to perform while sitting

or standing for extended

periods of time.

Human resources Sta ng

coordinator with an ability to

establish priorities and meet

challenges head on.

Organized, independent

worker with strong time

management skills. Strong

belief in the importance of

companionship and support

in patient care. A highly

motivated individual that is

UNI San Diego, Polinsky Children’s Center

March 2021- present

I was responsible for making sure the clients followed the program. I mentored them, documented the daily activities and wrote up issues they were experiencing. I helped clients with group and school work. I was also there accompanying the individuals in social activities and assisted in developing and maintaining the social interest of the individual. CNA, Country Hills Post Acute

March 2022-Present

I responded to 16+ patient calls per shift in a timely and e ective manner, determining need and providing care. Observed physical and emotional changes and reported patient conditions to the nurses. Transferred patients using gait belts. Followed LPN or RN instructions for a range of motion activities for patients. I assisted 15+ residents each shift with daily living activities, ensuring they were on time for all meals and activities. I provided social and emotional support to improve residents' morale. I helped residents with daily hygiene, including showering; oral and perl care; incontinence care, and minimizing rashes, sores, and soiling. I supported residents with transports, arts an crafts, music, games and reading activities.

Sta ng Coordinator, Country Hills Post Acute

June 2022-Present

Supported human resources sta with new hire orientations and monthly departmental meetings. Implemented a tracking database for employee professional and licensure renewal credits. Reviewed and confirmed that all the final paid hours corresponded with timesheets and state laws. Sent notices to employees and subcontractors regarding expiring documentation. I determined sta ng needs for optimal client coverage and care ratios. Scheduled sta ng for all positions for the day and anticipated fluctuations in the number of employees needed. Was responsible to prepare schedules and maintain appropriate sta ng levels in the nursing departments on a 24-hour basis according to administrative requirements.

EDUCATION

Santana High School, Santee — Diploma

AUGUST 2013 - JUNE 2017

Passed all of my classes with a 3.5 GPA. Graduated and got my diploma in June of 2017.

determined to reach success.

Enjoys setting goals for

personal and professional

growth and takes every means

of reaching such goals.

AWARDS

Presidential GPA Award

(Senior Year, High School)

LANGUAGES

Fluent in both English and

Spanish.

Cal State San Marcos — Psychology

AUGUST 2017 - JUNE 2018

Studied here for one year before switching to Mesa College. Mesa College, San Diego — Associate of Science

AUGUST 2018 - PRESENT

Switched in order to save money while completing credits for my Associate of Science degree.

VOLUNTEER EXPERIENCE

Santana High School, Santee — O ce Volunteer

AUGUST 2013 - JUNE 2017

Volunteered to work in the front o ce everyday after school, filing papers and checking out students.

El Cajon Fair, El Cajon — Volunteer Sta

2016

Volunteered as a sta member at the El Cajon Fair.

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