Key account Manager

NAZIH KARAMEH

Professional Profile

*** * ******** *****, ******, Los Angeles, CA 90020, USA email 1: *********@*****.***

Mobile1: +1-206-***-****, Mobile2: +1-213-***-**** email 2: *****@*******.***

CAREER SUMMARY

A results-oriented and driven Manager with 25+ years of experience and skilled in maintaining and growing relationships with customers while achieving assigned sales and profit growth goals. Dynamic track record and experience in ICT Operations and Business Support, as well as complete product and service support offerings for an assigned set of accounts. Proficient in focusing on customers with high-value and strategic growth opportunities, excelling in face-to-face meetings. Excellent communicator with the innate ability to manage multiple projects with competing deadlines. Offers a unique perspective with a dual background of both technical and business degrees.

Areas of Expertise

Strategic Sales & Marketing

New Business Development

Needs Assessment

Industry Networking

Contracts Negotiations

Account Management

Product Knowledge

Interpersonal Skills

Consultative Communications

Teamwork

Customer-Focused Solutions

Channel & Direct Sales

Professional Experience

MAJALAT LIMITED Co. / VP BUSINESS DEVELOPMENT 2019 – Present

MAJALAT is a system integrator company working in the domains of Security systems, OSP and infrastructure works for the Telecom and Power sectors.

THALES SECURITY SOLUTIONS & SERVICES (T3S) / Senior ICT & Security Manager 2004 – 2019

Key Account MANAGER/Sales Manager for Security, Telecom and transportation Business/ Business development Manager/Program Manager (2007 – 2019)

KAM for Telecom Business responsible for Saudi National Fiber Network (SNFN) Project for Etihad Etisalat Co. /Mobily (Second telecom operator in KSA), for Border Guards Fiber Optic Network projects and for several Radio Communications Projects (TETRA, PMRs, Tactical Radios ….)

KAM for Security business for different accounts such as, Saudi MOINT, RDA, DQA, Saudi National Guards, CCASG, Saudi Ports, Border Guards, Saudi Customs & Saudi GASCO. Contribution to the Design and Implementation of “C4I” Security Centers & “Safe Cities” Security projects. Experienced in all phases of digital transformation and “Smart Cities” projects.

Sales Manager for Transportation business, responsible for RDA account, MMMP O&M project and NSR extension Project.

Total Projects revenue 1800 MSAR.

Perform feasibility studies, manage bids, and provide pre-sale support.

Perform PM for different Projects

Supervise projects to ensure competitive pricing, work standards and cost control.

Ensure customer care and satisfaction.

Collaborate with pre-sales and operations teams.

Coordinate direct communication with customers for on-going projects and change orders.

KEY ACCOMPLISHMENTS

Generated +40% of the sales target for the 1800 MSAR projects achieving high profitability and exponential growth during the limited period.

Developed objectives and strategies according to the continuous change and growth in the Saudi and Gulf markets.

Execute international communication with the out market to develop new sales opportunities.

Technical Consultant/Bid Manager (2004 – 2007)

Design regulatory compliance, technical solutions, and system integration.

Execute Technical Risks management and mitigation.

Perform complete system design and integration of digital and analog microwave networks for CCTV, GSM, and broadcasting applications.

Complete system design and integration of different Types of TV and FM Broadcasting system projects,

Manage multiple projects, including DVOR/DME and DVOR/TACAN air navigation systems for civil and military applications.

KEY ACCOMPLISHMENTS

Appointed Technical Leader of Security Projects with full responsibility and ownership for the entire technical solution.

PM for different Security & Telecom Projects.

Career Note:

Also worked as a Head of Radio Communication & Radio Broadcasting Department for Modern Media Systems/MMS from 2002 – 2004, a Technical Engineer for Future Television from 1993 – 2002, an Instructor & Electronic Labs Manager for CHOUF Technical Institute from 1995 - 2002, an Instructor and Telecom Lab Manager at Lebanese University from 1998 – 2002, a Technical Support Manager & Project Manager, for HITEX S.A.R.L. from 1987 – 1993, and a Radio Engineer at SAWT AL JBAL from 1986 – 1992.

Education

Master of Business Administration, Marketing Management,

Leicester University, 2013

Diploma, High Level Course on the Exploitation of Renewable Energy Sources,

School of Advanced Technologies, SOGESTA, Urbino-Italy, 1989

Master of Science, Radio Communication and Radio Broadcasting Engineering,

Electro Technical Institute of Telecommunication, Moscow-Russia, 1986

Certificate for Teaching Russian Language, Facultative Courses,

Electro Technical Institute of Telecommunication, Moscow-Russia, 1986

Training

Customer Executive Summary & Power Proposal Training, Shipley Associates/THALES University KSA, June 2019

Black Hat and Early Capture Training, Shipley Associates/THALES University KSA, April 2019

Preventing Corruption & Influence Peddling, Eversheds Sutherland France/THALES University KSA, Nov. 2018

Anti-Corruption Training Program 2, Eversheds Sutherland France/THALES University KSA, Nov. 2017

Large Account Management Process (LAMP), THALES University UAE, Oct. 2017

Boosting Sales with more Effective Negotiations, THALES University KSA, April 2016

Anti-Corruption Training Program 1, Eversheds Sutherland France/THALES University KSA, April 2015

Capture Leader for Complex Bids, THALES University KSA, January 2015

FIDIC Seminar Program, Cornerstone KSA, Oct. 2014

Enterprise Risk Management Program, THALES University KSA, May 2014

Customer Relationship Superior Understanding and Strategy (CURSUS), THALES University KSA, Sep. 2013

Group Customer Relationship Management (GCRM), Thales University KSA, June 2012

Powering Sales with the CRM Approach, THALES University UAE, March 2009

Strategic Selling and Strategic Analysis, THALES University France, Sep. 2008

TETRA World Congress: “Introduction to TETRA over IP Technology”. Frankfurt, Germany, Dec. 2005

Installation, Splicing & Testing of Fiber Optic Cables, 3M Riyadh KSA, May 2005

Satellite Uplink Transmission and VSAT Technologies, BMC and APTN Office, Beirut, Lebanon, 2002

Managing Project Risks and Costs, School of Management, Lebanese University, 2001

Introduction to Digital Microwave Links, IRTE Operation and Maintenance Training Program, Lebanon, 2000

Special Training Program at SITA Airport Office in Beirut, Field of Telecommunications and LAN Environment, Lebanon 1990

Intensive Training Program: Implementation of Traffic Management System (ITMS) for SS7 & GSM Links,

Lebanon 1990

Specialized Training Courses: AMPS and GSM Theoretical and Design Concepts, CELLIS, Lebanon

Introduction to CELLIS GSM Network, Lebanon 1990

Special Training Program: RF & Microwave Transmission Technique, SOGESTA Research & Training Center,

Urbino, Italy 1989

Participation in various international events & Workshops: (IBC, ITU, GITEX, TETRA World Congress 2005, NAB, IFSEC, MILIPOL, TM forum, MWC).

Personal Data

Nationality: Lebanese

US Permanent Resident (Green Card Holder)

Languages: Arabic as native language

Fluent in English and French

Fluent in Russian

Basic Knowledge of Italian

Awards

Certificate of Appreciation: “Saudi National Fiber Network Program”, 2006 – 2012, Mobily-EEC, KSA

Thales Appreciation Letter: “Saudi National Fiber Network Project and Negotiating

The Extended O & M Contract”

Thales Share Plan Award, 2008 & 2009, for good sales contribution and commitment to the group,

THALES Security Systems

Best Sales Contribution & Special Prize of the Year, THALES Security Systems 2006.

Certificate of Recognition for Outstanding Performance, LIVETOOLS Technologies, Switzerland.

Certificate of Recognition for the Successful Implementation of TV Broadcasting Transmitters and FM Radio Stations, 1994, Future TV, Lebanon.

Professional Affiliations

Member, Order of Engineers and Architects, Beirut, Lebanon

Member. Saudi Council of Engineers, Riyadh, Saudi Arabia

Member, Lebanese Amateur Radio Association, Beirut, Lebanon

Activities & Hobbies

Amateur Radio Operator (OD5PK) for over 25 years.

Active within the Lebanese Amateur Radio Association (RAL), since 1987

REFERENCES

Available upon request

Contact this candidate