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Front Desk Office Manager

Wilson, NC
July 30, 2022

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Faith Smith

**** ******** **., ******, ** ***** (Cell) 252-***-****

Professional Summary

I left my present position of dental office manager, which I loved, to unexpectedly take care of my infant grandson. After 10 months of raising him and developing a love/bond I thank God for, he is back with his mom. I have always appreciated learning new ideas that can be applied to the job or self. I can promise to always give 100% plus in every area. I have read many resumes over the years and I can assure you that mine is 100% true. I would greatly appreciate an interview. Thank you.


Loyal worker

Customer/patient and personal service

Administration and management

Critical thinking and active listening

Management of personnel resources


Complex problem solver


Dental Office Manager of Rocky Mount Smilemakers 08/1996 to 09/23/2019

Review and analyze dental coding and law changes, office or dental policies, recommend changes to promote and support interests to owner, staff and patients.

Trained front desk personnel, proper phone etiquette, especially on how and what to say and always being kind to patients/people.

Kept track of new patients, scheduling and referrals.

Payroll, quarterly taxes and office billing.

Account receivables and calls on delinquent accounts.

Review reports submitted by staff members to recommend approval/discussion or suggested changes and arranged staff meetings.

Quick books and Quicken knowledge.

Proficient with Eaglesoft dental software and have used Dentrix, Softdent and Dental Mac software.

Proficient with dental insurances whether getting breakdowns or filing claims.

Social media knowledge includes facebook, google business and twitter.

Learned all aspects of computer to enhance dental office.

Dental Office Manager

Dr. Elizabeth Doerwaldt – Stephens City, VA 1991 to 1996

Job responsibilities same as above. Spouse transferred to North Carolina.

Education Bridgewater College: Biology Major, Bridgewater, VA 1978 to 1982

Took National Board for dental office administration & x-ray certified (VCU) 08/1988


1.Dr. Debra Zombek 252-***-**** (office)

2.Dr. Christine Wingo 252-***-**** (office)

3.Dr. Kennon Barringer 252-***-**** (office)

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