Objective

Seeking first-hand experience working in a professional atmosphere operating in business analysis and team management as well as directing the brand influence of a company.

Skills

Excellent Organizational Skills

Strong Customer Relations Skills

Computer Proficiency

Data Entry

Telephone Answering

Word Processing and Typing

10-Key Calculator

Filing

Computer: Microsoft Office Suite (Word, Excel, PowerPoint)

Great Customer Service skill

Education

Savannah State University

MBA, Management Savannah, Ga

Anticipated: May 2022

Savannah State University Savannah, GA

BBA, Management Diploma Received: November 2020

Woodville Tompkins High School Savannah, GA

Business Cosmetology Diploma Received: May 2016

Experience

Sunstate Securities, Security lead Desk March 2021- Present

Train new employees, register employees in and out, lead new employees

Critz Automotive Group, Customer Relations Specialist October 2021 – April 2022

Help customers with vehicle inventory, customer service, use different software’s to assist customers, Handle customers Inquiries, handle email inquiries, handle phone inquiries.

Universal Intermodal, CSR. March 2021-September 2021

Some Payroll Duties, Dispatching Drivers, assign drivers to containers, work closely with the ports system, using FileMaker Software, Maintain customer accounts, solving customers disputes, processing orders and transactions, entering payroll information by collecting, calculating and entering into payroll system such as Quickbooks

United Postal Service, Seasonal Driver October 2020-January 2021

Deliver Packages to customers houses

Jersey Mike’s, Shift Lead May 2020-October 2020

Assign duties to employees and staff, phone service, cash handling and counting register before closing.

FedEx Express, Package Handler March 2018-December 2020

Inventory before shipping, scan for checks and balances and truck assignment

Board of Education, Office Asst. / Customer service Representative June 2015-April 2018

Customer service, conducted interviews, phone answering, filing, school bus duty, Arranging meetings for the staff, order office supplies, Develop and maintain a filing system, Provide general support to visitors, preparing and editing letters, reports and memos

Extracurricular & Volunteer Activities

Student Leadership Program- Past member of the Gulfstream Student Leadership Program

Chatham County Youth Commission

Girl Scouts of America

BETA Club Member

Skills USA

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