BISMA SALEEM Contact: +971-**-***-****

Email: adrxqr@r.postjobfree.com

EXPERIENCES

PROFILE

My name is Bisma Saleem with an experience and background of family owned restaurants and banquet halls. I’m keenly interested to learn more in life and grow as much as I can with the help of opportunities. I'm highly dedicated towards professional life. I do everything with passion and hope.

Cafe Pronto, Karachi, Pakistan

MANAGER/HOST

Coordinate daily Front of the House and Back of the House restaurant operations. Deliver superior service and maximize customer satisfaction. Respond e!iciently and accurately to customer complaints. Appraise sta" performance and provide feedback to improve productivity. Manage restaurant’s good image and suggest ways to improve it. Promote the brand in the local community through word-of-mouth and restaurant events Four Seasons/Drive-inn Cinema/Shan-e-mughlia Banquets, Karachi, Pakistan

2017!2020

EVENT PLANNER/HOST

It’s a family owned business of event planning and banquet halls. I was working as a hostess/ event planner assistant. My duties included: Planned and executed tailor made events for individual and corporate client. Ensured availability of all material and manpower availability for all events in progress. Advised clients on setup options. Provided clients with estimates on cost of event. Created and executed marketing campaigns for client building. Owned client contact and resolved any issues. Ensured events ran smoothly over the course of the day. Recommended wedding themes to clients. Planned tasting sessions with caterers. Inspect reception area prior to ceremony, ensuring setup is as planned.Ensured that guests are handed giveaways right after the wedding. Provided clients with information on the execution of desired wedding event within the allocated budget. 2016!2017

Once Upon A Time, Karachi,Pakistan

RESTAURANT HOSTESS

Highly professional Hostess with extensive background and exemplary skills seeks to establish a long-term career with a top level restaurant or hotel chain and provide guests and patrons consistently unforgettable visits and dining experiences.As a host, greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat, also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.Monitors flow and queue for walk-in customers.Addresses questions and inquiries about the service and menu offerings. Manages sales records per shift. Suggest the customers from the menu. Keeping the knowledge of all the menu items and ingredients.

2017!2018

EDUCATION

PRIVATE CANDIDATE, KARACHI, PAKISTAN 2013!2015

GCE (General Certi#icate of Education) 11 years of education. LANGUAGES

English: !luent Urdu:native

SKILLS

• communication skills • time management • team

work • innovative • marketing • problem solving •

event planning • leadership skills • hosting skills • interpersonal skills • promoting

Xander’s Cafe,Karachi, Pakistan.

Restaurant Assistant Manager in a #ine dining italian restaurant. As an assistant manager I was promoting sales and current marketing programs of the restaurant. Evaluating performance of co-hostess and dining sta". Schedules interviews for restaurant applicants and orients new sta". Coordinates with the dining sta" to update the areas open for seating. Conducting local market and promotional activities to nearby companies and residences. Fosters good relationships with the patrons of the restaurant. Ensures cleanliness of restaurant. Prepares required reports and paperwork. 2018!2020